Academic Coaching Program Manager, Learning Center (Bethlehem)

Northampton Community College; Town of Bethlehem (NY); On-site; USD 27,552,000 - 38,573,000; Part time

Job summary

Northampton Community College seeks a part-time Academic Coaching Program Manager at the Bethlehem campus to lead recruitment, training, scheduling, and supervision of academic coaches. The role supports student success by providing individualized coaching and coordinating scheduling software and program initiatives.

Ideal candidates hold a bachelor’s degree, with a master’s degree and prior leadership experience preferred.

Qualifications

• Bachelor's degree required; commitment to lifelong learning and student success.
• Strong communication and interpersonal skills.
• Knowledge of tutoring and academic coaching pedagogy.
• Experience in higher education or similar academic environment.
• Ability to learn new technologies quickly.
• Master's degree and leadership/supervisory experience preferred.

Responsibilities

• Recruiting, hiring, training, scheduling, supervising, and mentoring academic coaches.
• Utilizing tutor scheduling software (WC Online).
• Contributing to center and program initiatives.
• Providing academic coaching to students at the Bethlehem Campus and online.
• Reports to the director of the Learning Center and collaborates with the Learning Center core team.

Skills

Communication skills

Interpersonal skills

Academic coaching pedagogy

Higher education experience

Technology literacy

Education

Bachelor's degree

Master's degree preferred

Job description

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm. NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

Academic Coaching Program Manager, Learning Center (Bethlehem)

This posting will close on: 10/11/2026. No further applications will be accepted on or after this date.

Part-time (approx. 28 hours per week). The Bethlehem Campus Learning Center Academic Coaching program manager is instrumental in supporting student success by creating a welcoming and inclusive environment where students are empowered to become independent learners through individualized academic support. Specific activities include recruiting, hiring, training, scheduling, supervising, and mentoring academic coaches; utilizing tutor scheduling software (WC Online); contributing to center and program initiatives; and providing academic coaching to students at the Bethlehem Campus and online. Academic coaches assist students individually and in small groups with goal setting, time management, study strategies and academic skills (textbook reading, note‑taking, exam preparation, etc.), organization, acclimation to college, and connecting students with other helpful resources. The Program Manager reports to the director of the Learning Center and collaborates with colleagues as a member of the Learning Center core team. Note: The anticipated start date for this position is October 2026.

Qualifications

A bachelor's degree, an enthusiastic commitment to lifelong learning and supporting the growth and success of all students and staff, outstanding communication and interpersonal skills, knowledge of tutoring and academic coaching pedagogy, experience in higher education or another academic environment, and the ability to learn new technologies quickly are required. A master's degree, previous leadership or supervisory experience, and experience working in a college level tutoring program or another student success program are preferred.

Welcome to the career site for Northampton Community College. We are an innovative, student-centered institution with an exceptional faculty and staff who are dedicated to providing quality educational opportunities for the diverse communities we serve.

Title IX Please visit www.northampton.edu/titleix for information on the College's Title IX Policy, Title IX Coordinator and Deputies, contact information and resources.