Academic Coach

Harcum College; Bryn Mawr (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Harcum College is seeking an Academic Coach to join the Student Support Services team in Bryn Mawr, PA. The Academic Coach helps vulnerable students build self‑efficacy by improving time management, organization, study and test‑taking skills, and motivation, enabling them to stay on track toward degree completion.

The role includes providing coaching, assisting with academic and career goal planning, connecting students to campus resources, and reporting on progress.

Qualifications

• Bachelor’s degree in education, counseling, or related field (Master’s preferred).
• 1–3 years’ experience in a related field.
• Proficiency with Microsoft Office and Google Suite.
• Familiarity with Canvas or other LMS and Zoom is preferred.

Responsibilities

• Provide coaching services to support retention and success of SSS students.
• Assist in planning academic and career goals for students.
• Offer psychosocial support and financial literacy resources when applicable.
• Refer students to appropriate campus departments and services.
• Maintain documentation and report data on a regular basis.

Skills

Excellent communication skills

Organizational skills

Time management

Self-motivation

Education

Bachelor’s degree in education or related field

Master’s preferred

Tools

Microsoft Office

Google Suite

Canvas

Starfish

Zoom

Job description

Job Location: Bryn Mawr, PA 19010

HARCUM COLLEGE

Position Summary

The Academic Coach is a team member in the Harcum College Student Support Services project who reports directly to the SSS Senior Coach/Coordinator of SSC. Harcum College’s Student Support Services (HCSSS) project is designed to support the success of vulnerable students recognized as low‑income and/or first‑generation and/or disabled. The Academic Coach will work directly with students to develop self‑efficacy by identifying and overcoming obstacles that may impede academic success. The coach will work with students to promote traits needed for academic success including time management, organizational skills, study and test‑taking skills, as well as self‑motivation and self‑regulation.

Duties / Responsibilities

• Provide coaching services to support retention and success of SSS students including but not limited to
  • Academic and career goal planning
  • Provide psychosocial support when applicable
  • Financial literacy
  • Student referrals to appropriate departments when necessary (i.e., financial aid, career & transfer, tutoring, disability services, etc.)
  • Communication, organization, and time management skills
  • Student academic response plans
  • Outreach for awareness of midterms, FAFSA, and other important academic dates
  • Navigation of Harcum Hatch, PowerCampus, Google Suite, Canvas, Starfish, Zoom, and other technology.
  • Accessing other social services and resources (food, housing, transportation, etc.)
• Assist Senior Coach in the facilitation of educational and cultural workshops and SSS-sponsored events.
• Represent the department at campus events including but not limited to New Student Orientation, Open House, Faculty Senate, Program Director meetings, evening and weekend events, and classroom visits.
• Provide data and assessment on a daily, weekly, monthly, and annual basis.
• Academic Coaches report to the Senior Coach/SSC Coordinator for training, skills, and delivery. Report to HCSSS Project Director for scheduling.

Qualifications / Experience

• Bachelor’s degree in education, counseling, or related field (Master’s preferred)
• 1-3 years’ experience in a related field
• Microsoft Office, Google Suite
• Canvas or other LMS (preferred)
• Starfish for Academic Success or other student success platform (preferred)
• Zoom or other online videoconference tool (preferred)
• Excellent written and oral communication and organizational skills