Academic and Accessibility Services Director

Hilbert College; Town of Hamburg (NY); On-site; USD 66,000 - 80,000; Full time

Job summary

Hilbert College in Hamburg, NY seeks an Academic and Accessibility Services Director to lead Academic Services and Accessibility. You will supervise staff, review documentation for accommodations, and coordinate testing and support programs to promote student success and retention.

The role requires collaboration with faculty and campus partners, compliance with disability laws, and active participation in Title III grant initiatives.

Qualifications

• Master’s degree in Education or related field.

Responsibilities

• Oversee Academic Services, accessibility, and student success services.
• Develop and implement study skills, academic success strategies, and interventions for individual and group settings.
• Manage an academic caseload with documentation, communication, problem-solving, and referrals.
• Coordinate and participate in summer academic enrichment programs and student-success initiatives.
• Consult with faculty and staff to identify academic concerns and coordinate interventions.
• Oversee accessibility services and determine reasonable accommodations.
• Coordinate examination administration and ensure testing security and integrity.
• Supervise staff and student workers; hire, train, schedule, and evaluate personnel.
• Develop reports and maintain accurate student and departmental records.

Skills

Leadership

Collaboration

Problem-solving

Documentation

Education

Master’s degree in Education or related field

Tools

Blackboard

Argos

PowerCampus

Read&Write

Dragon NaturallySpeaking

LiveScribe

Job description

Academic and Accessibility Services Director

Description

Job Summary: The Director oversees the day-to-day operations of Academic Services and supervises professional and student staff, including front desk personnel and tutors. The position is responsible for accessibility services, including the review of documentation and coordination of reasonable and testing accommodations in accordance with applicable federal and state laws. The Director also manages academic intervention efforts for students who are academically at risk or on academic probation and develops individualized success plans and strategies to support their continued enrollment and success.

The Director of Academic & Accessibility Services provides leadership and oversight for academic support, accessibility, and student success services designed to promote student achievement, retention, persistence, and graduation. The Director works collaboratively with students, faculty, staff, and campus partners to develop and implement programs and services that address academic needs, accessibility, and barriers to student success.

This position is funded by U.S. Department of Education Title III grant and is contingent on continued grant funding.

Job Duties and Responsibilities:

Academic Services:

• Oversee academic support, accessibility, and student success services.
• Develop, implement, and facilitate study skills, academic success strategies, and interventions for students individually and in group settings.
• Manage an academic caseload, including maintaining appropriate documentation, communicating with students, problem-solving, and making appropriate referrals.
• Provide direct intervention services and develop strategies for students who fall below good academic standing.
• Coordinate and participate in summer academic enrichment programs and other student-success initiatives.
• Consult and collaborate with faculty and staff to identify areas of academic concern and coordinate appropriate interventions and services.

Accessibility Services:

• Oversee accessibility services and the review of disability documentation to determine and provide reasonable accommodations that ensure equitable access to academic programs and services.
• Ensure accessibility practices comply with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA), the ADA Amendments Act (ADAAA), and applicable state and federal regulations.
• Coordinate and prepare examination administration through the Testing Center while maintaining test security and academic integrity.
• Collaborate with students, faculty, and staff to facilitate appropriate academic and testing accommodations.

Supervision & Administration

• Supervise Academic Services staff and student workers, including peer and professional tutors.
• Hire, train, develop, schedule, and evaluate student workers.
• Provide leadership for the daily operations of Academic Services.
• Compile data, generate statistics, prepare reports, and complete annual departmental reports.
• Maintain accurate student and departmental records and documentation.
• Develop collaborative relationships with faculty, Student Life, Admissions, and other campus departments to promote student success and retention initiatives.
• Actively participate in the Title III Steering Committee, Academic Standards Committee, and other college committees as assigned.
• Perform other duties as assigned by supervisor.

Minimum Qualifications:

• Master’s degree in Education or a related field such as Counseling, Social Work, Special Education, Higher Education, or a related discipline.
• Three to five years of professional experience working in a higher education environment with increasing levels of responsibilities.
• Demonstrated experience working with students from specialized or targeted populations.
• Two to three years direct experience providing accessibility/disability services in a higher education setting including reviewing ADA related documentation to determine appropriate college level accommodations.
• Experience managing an academic caseload, including documentation, student communication, problem-solving, and appropriate referrals.
• Demonstrated experience providing direct academic intervention services.
• Experience developing and implementing academic success strategies for students who are academically at risk, on probation, or below good academic standing.
• Knowledge of Section 504 of the Rehabilitation Act, the ADA, ADAAA, and applicable state and federal laws and regulations pertaining to accessibility and disability services in higher education.
• Experience supervising professional staff.
• Experience with learning management systems and higher education technology, such as Blackboard, Argos, and PowerCampus, preferred.
• Knowledge of assistive technologies, such as Read&Write, Dragon NaturallySpeaking, LiveScribe, and related accessibility tools, preferred.
• Proficiency with Microsoft Office and standard computer applications. .

Compensation: $73,000.00

Full-Time/Part-Time Full-Time

Open Date 9/11/2026

About the Organization Hilbert College, located in suburban Hamburg, N.Y., south of Buffalo, is a private four-year college founded in 1957 in the Catholic Franciscan tradition. Hilbert is a dynamic Western New York college that offers career-focused majors, including one of the top criminal justice programs in the region, and more than 50 minors and concentrations. Hilbert’s personal approach to learning combines liberal arts with an outstanding professionally-focused education that’s taught by professors who bring a depth of real-world experience to the classroom. The college’s engaging, student-centered campus community offers numerous leadership, internship and service learning opportunities from which students launch successful careers while making positive changes in their communities.
Hilbert’s Mission: Hilbert College is an independent institution of higher learning that embraces its Catholic Franciscan heritage and values. Students from diverse backgrounds are educated in liberal arts and professional programs to become informed citizens committed to serving and strengthening their communities.
EOE Statement: Hilbert College is an Equal Opportunity Employer and is committed to fostering a diverse community of faculty, staff and students. The College does not discriminate against individuals on the basis of any protected characteristics covered under federal or state law.
For more details, see the Colleges policy at https://www.hilbert.edu/about/notice-of-non-discrimination