Academic Advisor/Success Coach (Cherokee Campus)

State of South Carolina; South Carolina; On-site; USD 52,000 - 68,000; Full time

Job summary

Spartanburg Community College is seeking an Academic Advisor/Success Coach to guide students on academic planning, progress, and scheduling, helping develop skills for college success.

The role supports retention and graduation goals, collaborating with faculty and chairs on programs, while explaining policies and guiding students through graduation requirements and registration timelines.

Qualifications

• Bachelor's degree and experience in student services programs.
• Master's degree with at least 3 years in academic advising or related student support services.
• Experience with Colleague Self Service or other higher education databases.
• Evening/weekend hours and travel to other campuses may be required.

Responsibilities

• Provide academic advising to support student retention and graduation initiatives.
• Collaborate with faculty advisors and department chairs regarding a student's program and progression.
• Explain academic policies and guidelines to students to meet educational goals.
• Support students in developing the required academic plan to meet graduation requirements.
• Identify and help resolve obstacles impeding academic success.
• Meet with students at least twice per semester and as necessary.
• Monitor progress of students in caseload with check-ins and proactive outreach.
• Foster persistence and completion by maintaining a caseload of at-risk or transfer students.
• Maintain advising records and confidential student records in FERPA compliance.
• Educate students about the value of academic advisement and registration processes.
• Inform advisees of significant deadlines regarding Add, Drop, Mid-Terms, Withdrawals, and Support Services.

Skills

Time management

Organization

Self-regulation

Self-efficacy

Student coaching

Academic advising

Education

Bachelor's degree

Master's degree

Tools

Colleague Self Service

Job description

The Academic Advisor/Success Coach provides educational guidance by working with students concerning their academic plans, progress, and class schedule, as well as, help students develop skills, behaviors, and habits that contribute to success in college including academic and career goal setting, learning strategies, time management and organization, self-regulation, and self-efficacy.

Provides academic advising to support student retention and graduation initiatives. Collaborates with faculty advisors and department chairs when applicable regarding a student's academic program and progression.

Explains academic policies, procedures, and guidelines to students to meet their educational goals. Supports students in developing the required academic plan to meet graduation requirements. Identifies and helps resolve obstacles impeding the academic success of students. Meets with students a minimum of two times per semester and as necessary.

Monitors progress of students in caseload with check-ins, scheduled meetings or proactive outreach and communication, responding to student questions, concerns and needs.

Fosters persistence and completion by maintaining a caseload of academic warning or probation students, first time in college and/or transfer students; utilizes college's early alert software as part of this caseload maintenance.

Implements Office of Student Success retention and persistence-based initiatives. Collaborates with various areas within and outside of the Student Services to facilitate student success, retention, and persistence. Maintains advising records and confidential student records in compliance with FERPA regulations.

Educates students about the value of academic advisement and the importance of the registration process. Informs advisees of significant deadlines regarding Course Add, Course Drop, Mid-Terms, Course Withdrawals, and Academic Support Services.

Bachelor's degree and experience in student services programs.

Master's degree; at least 3 years experience in academic advising or related student support services. Experience with Colleague Self Service or other Higher Education Database systems.

Evening/weekend hours and travel to other campuses may occasionally be required for scheduled events.

Spartanburg Community College is an affirmative action and equal opportunity employer for all qualified persons regardless of race, color, sex, including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.