Academic Advising Coach

Halifax Community College; Weldon (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Halifax Community College is seeking an Academic Advising Coach to coordinate advising activities within the Academic Success Center. The role includes managing early warning alerts, attendance and midterm reports, and guiding students through graduation planning and major selection.

The position emphasizes counseling, retention strategies, and collaboration with faculty and staff to promote student success and engagement across college programs and pathways.

Qualifications

• Associate’s degree in Education, Human Services, or related field required.
• Bachelor’s degree in Education, Counseling, Social Work, or related field preferred.
• At least 2 years of experience in academic advising, counseling, or student support services.
• Experience with high-risk student populations preferred.

Responsibilities

• Provide face-to-face assistance with financial aid applications and graduation plans.
• Coordinate and distribute early warning grade alerts, attendance reports, and midterm grade reports.
• Conduct individual and group counseling sessions addressing educational, social, tutoring, and career-related needs.
• Assist students with selecting college majors, course scheduling, and organizing campus visits to 4-year institutions.
• Facilitate financial aid, scholarship, and college application workshops.
• Maintain accurate student records and complete needs assessments and graduation plans.
• Plan and facilitate ASC orientation workshops for faculty, staff, and students.
• Engage in professional development and collaborate with faculty, staff, and external partners to enhance student support.

Skills

Academic advising

Counseling

Student support

Program planning

Education

Associate’s degree

Bachelor’s degree

Job description

The Academic Advising Coach reports directly to the Director- Academic Success Center. Academic advising Coaches coordinate, collect, sending and distributing early warning grade alerts, attendance reports and midterm grade reports; establish ongoing “cradle-to-grave’ retention and reclamation programs, prepare bimonthly reports on individual and combined caseload performance, provide advising to all program participants, and conduct SASC orientation workshops for college faculty, staff and students. Academic Advising Coaches complete needs assessments and graduation plans, assess educational, social, tutoring, and career-related needs, conduct individual and group counseling sessions, maintain student records, and assist with career explorations and goal setting. Academic Advising Coaches, also assist with advising, selecting college majors, course scheduling and organizing campus visits to 4-year institutions. Academic Advising Coaches also facilitate financial aid, scholarship, and college application workshops.

Essential Duties

• 1. Provide critical face-to-face assistance with financial aid applications, preparing and monitoring graduation plans.
• 2. Offer linkages to mentors, internships, part-time employment, transportation assistance, student activities, wellness, and counseling services.
• 3. Conduct individual and group counseling sessions to address educational, social, tutoring, and career-related needs.
• 4. Assist students with selecting college majors, course scheduling, and organizing campus visits to 4-year institutions.
• 5. Address psychological, emotional, and mental health issues by connecting students with specialized mental health professionals through soft handoffs and tracking supported measures.
• 6. Ensure services meet reasonable standards of quality and lead to significant life outcomes for students.
• 7. Handle administration, crisis management, student empowerment, individual advocacy, and system advocacy.
• 8. Work closely with faculty advisors to provide intrusive advising and maintain regular contact with students.
• 9. Coordinate and distribute early warning grade alerts, attendance reports, and midterm grade reports.
• 10. Create and facilitate financial aid, scholarship, and college application workshops.
• 11. Maintain accurate and up-to-date student records.
• 12. Complete needs assessments and graduation plans for students.

Planning

• 13. Prepare bi-monthly reports on individual and combined caseload performance.
• 14. Establish and maintain “cradle-to-grave” retention and reclamation programs.
• 15. Implement new strategies and tools to enhance student engagement and success.
• 16. Prepare and submit regular reports on student progress and program effectiveness.
• 17. Plan and facilitate Academic Success Center (ASC) orientation workshops for college faculty, staff, and students.

Organizing

• 18. Apply a caseload management model to connect students with challenges to a system of services and supports.
• 19. Work collaboratively with the Vice President of Academic/Student Affairs, Dean of Academic Affairs, Dean of Student Affairs to implement other strategies that intertwine with the project of the Academic Success Center and, by extension, the college.
• 20. Organize and participate in community events to promote the Academic Success Center and its services.

Directing

• 21. Engage in ongoing professional development opportunities to stay updated on best practices in student advising, counseling, and support services.
• 22. Attend relevant training sessions, workshops, and conferences to enhance skills and knowledge in academic advising and student support.
• 23. Collaborate with faculty, staff, and external partners to enhance support services for students.
• 24. Encourage participation in wellness and counseling services to support overall well-being.

Controlling

• 25. Continuously assess and improve advising practices and support services to meet the evolving needs of students.
• 26. Monitor and track supported measures in mental health services.

Public Relations

• 27. Build relationships with community organizations to provide additional support and resources for students.
• 28. Network with professionals in the field to share knowledge and resources.

Other

• 29. Promote student engagement in college activities, clubs, and organizations.

Minimum Qualification

Education:

• Associate’s degree in Education, Human Services, or a related field required.

Preferred Qualifications

Education:

• Bachelor’s degree in Education, Counseling, Social Work, or a related field required.

Experience:

• At least 2 years of experience in academic advising, counseling, or student support services.
• Experience working with high-risk student populations preferred.