Academic Advisor, Student Success (Remote Eligible)

Fowler College of Business at San Diego State University; San Diego (CA); Hybrid; USD 5,100 - 7,200; Full time

Job summary

The Academic Advisor at Fowler College of Business, part of San Diego State University, supports approximately 8,500 undergraduate business students from enrollment to graduation, offering individual and group advising via in-person, phone, email, and virtual formats.

This student-centered role addresses degree requirements, GE and policy interpretations, helps at-risk students, and collaborates with campus partners to enhance Center for Student Success programs.

Qualifications

• Three years of experience in college/university student services preferred.
• Experience working with a large diverse student population.
• Experience interpreting academic policies governing a university.
• Familiarity with SDSU general education and graduation requirements preferred.
• Experience with SDSU systems such as my.SDSU, uAchieve, and SDSU Navigate preferred.

Responsibilities

• Provide comprehensive academic advising to current, prospective, and former students and graduation candidates through individual, group, virtual, phone, and email interactions.
• Guide students in understanding degree requirements, General Education, graduation requirements, academic policies, and progress toward degree completion.
• Counsel academically at-risk students and those experiencing barriers to degree progress, developing strategies and connecting them with appropriate resources.
• Interpret academic records, degree evaluations, and university policies to address complex student situations and recommend appropriate courses of action.
• Collaborate with colleagues and campus partners to develop and enhance Center for Student Success programs, resources, and advising services.

Skills

Academic advising

Student services

Communication

Policy interpretation

Relationship building

Education

Bachelor's degree or equivalent

Job description

The Academic Advisor at Fowler College of Business, part of San Diego State University, supports approximately 8,500 undergraduate business students from enrollment to graduation, offering individual and group advising via in-person, phone, email, and virtual formats.

This student-centered role addresses degree requirements, GE and policy interpretations, helps at-risk students, and collaborates with campus partners to enhance Center for Student Success programs.