Academic Advisor SEIU

Northeastern University; Oakland (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Vision & dental

Paid time off

Tuition assistance

Wellness program

Retirement plan

Job summary

Northeastern University is seeking an Academic Advisor SEIU to deliver student-focused academic advising to undergraduates in pathway programs across Northeastern network campuses. You will support registration, planning, and major declaration while partnering with home colleges on the Boston campus to promote student success and retention.

You will teach sections of the Introduction to College course, participate in committees, and collaborate with campus offices to enhance advising services.

Qualifications

• Bachelor's degree.
• 2–3 years of relevant professional experience.
• Experience working with diverse student populations.
• Excellent oral and written communication skills.
• Understanding of educational requirements and academic advising processes.
• Demonstrated proficiency with a variety of software applications.
• Strong organizational skills.
• Experience working collaboratively as part of a team.

Responsibilities

• Academic Advising and Retention (60%): Advise students with campus units to support undergraduate pathway program students; monitor progress; maintain records; assist with registration and major declaration; identify at-risk students and coordinate referrals.
• Teaching (25%): Teach sections of the Introduction to College course; develop new modules with advising units; monitor attendance and grades; submit progress reports.
• Special Projects (15%): Liaise with Registrar, Office of Global Services, and WeCare; support admissions events; build campus relationships to enhance services.

Skills

Communication

Team collaboration

Organizational skills

Student advising

Educational software

Education

Bachelor's degree

Master's degree in Higher Education/Counseling

Tools

Student Information Systems

Microsoft Office

CRM software

Job description

Academic Advisor SEIU

About the Opportunity

Job Summary

Under the supervision of the Director of Global Undergraduate Academic Advising, the Academic Advisor delivers student-focused academic advising to undergraduate students enrolled in pathway programs offered across Northeastern network campuses. The Academic Advisor helps students identify their interests, abilities, and academic goals while providing general program advising across a portfolio of undergraduate degree programs. This position works in partnership with advising units from each program's home college on the Boston campus to support student success and retention. Responsibilities include identifying and supporting at‑risk students, assisting with registration and academic planning processes, maintaining student records, participating in recruitment and orientation activities, developing collaborative campus partnerships, and teaching multiple sections of the Introduction to College course.

Key Responsibilities & Accountabilities

Academic Advising and Retention (60%)

• Partner with academic advising units on the Boston campus and other global campuses to provide general academic advising and support for undergraduate pathway program students.
• Advise students in alignment with best practices in student support and success.
• Utilize the early alert system to identify, track, and conduct outreach to at-risk students.
• Maintain documentation of student interactions and accurate student records.
• Monitor student academic progress and provide appropriate guidance and referrals.
• Assist students with schedule planning, course registration, add/drop processes, withdrawals, and major declaration.
• Identify struggling students and make referrals to appropriate university resources and support services.
• Participate in advising‑related committees and initiatives that support student success.

Teaching (25%)

• Teach sections of the Introduction to College course.
• Collaborate with undergraduate academic advising units on the Boston campus to develop new course modules and teaching approaches as appropriate.
• Monitor student attendance and grades for assigned course sections.
• Submit progress reports as needed.

Special Projects (15%)

• Serve as a liaison and collaborate with designated campus departments and offices, including the Registrar, the Office of Global Services, and WeCare.
• Participate in advising‑related committees and collaborative initiatives.
• Support Admissions activities, events, and student recruitment efforts as needed.
• Develop and coordinate relationships with various campus offices to enhance services and support for students.

Minimum Qualifications

Required

• Bachelor's degree.
• 2 to 3 years of relevant professional experience.
• Experience working with diverse student populations.
• Excellent oral and written communication skills.
• Understanding of educational requirements and academic advising processes.
• Demonstrated proficiency with a variety of software applications.
• Strong organizational skills.
• Experience working collaboratively as part of a team.

Preferred

• Master's degree in Higher Education, Counseling, Social Work, or a related field.

Required Documents

• Resume

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit‑eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Base Pay Rate: $72,320.11