Asst Dir - Undergraduate Academic Advising

Northeastern University; Oakland (CA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Paid time off

Tuition assistance

Wellness program

Retirement plan

Commuting assistance

Job summary

Northeastern University, Oakland campus, seeks an Assistant Director of Undergraduate Academic Advising to lead the advising team, develop services, and align with university goals. The role focuses on staffing, training, and technology implementation to enhance student retention and success.

The position emphasizes building a welcoming environment, supervising staff, and coordinating advising initiatives across campus in support of degree completion and student outcomes.

Qualifications

• Master's degree in a relevant field is required with 2–3 years advising experience.
• Excellent oral and written communication skills.
• Understanding of advising processes and educational requirements.
• Demonstrated technology proficiency with advising software and platforms.
• Strong organizational skills and ability to work in a team.

Responsibilities

• Maintain a caseload and guide students on academic goals.
• Explain policies and monitor progress to ensure timely degree completion.
• Refer students to faculty, staff, and support offices as needed.
• Oversee Oakland Advising team: hire, supervise, mentor, train.
• Collaborate with Director to improve student support and retention strategies.
• Teach introductory courses, develop syllabi, and grade student work.

Skills

Oral and written communication

Technology proficiency

Organizational skills

Team leadership

Education

Master's degree in Higher Education, Counseling, Social Work, or related field

Job description

Asst Dir - Undergraduate Academic Advising

About the Opportunity

This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

JOB SUMMARY

The Assistant Director of Undergraduate Academic Advising (Oakland campus) is part of a leadership team that is responsible for supporting the development, implementation and assessment of student advising services on the Northeastern University Oakland campus. The Assistant Director works in partnership with the Director of Global Undergraduate Academic Advising in hiring, supervising and training staff; supports implementation of advising-related technology; provides academic advisement to students; coordinates special advising related projects to support student retention and university goals, and best practices in advising. It is critical that the Assistant Director works to foster a welcoming, nurturing, and belonging environment for all students.

MINIMUM QUALIFICATIONS

Master's Degree in Higher Education, Counseling, Social Work, or other relevant fields required, with 2-3 years relevant advising experience, including supervisory experience; experience working with diverse student populations; excellent oral and written communication skills; understanding of educational requirements and advising processes; demonstrated technology proficiency with various software applications; strong organizational skills; experience working as part of a team.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Maintain a caseload of student to provide overall guidance to students on their academic goals. Interpret and explain academic policies and procedures to students; monitor students' academic progress and performance to ensure students are on track for timely completion of degree requirements; make referrals to faculty, staff and support offices.

• Provide day-to-day management of the Oakland Advising team. Hire, supervise, mentor and train Academic Advisors. Support duties include maintaining student records and updating appropriate advising platforms. Assist with orientation. Represent Oakland campus advising on relevant committees. Help advising team troubleshoot issues relating to students and parents.
• Collaborate with the Director while working to increase the quality of student support, and to identify and develop retention strategies that support university goals. Maintain strong relationships with campus and university departments such as the Registrar, Student Financial Services, WeCare, University Health and Counselling. Implement strategic advising plans based on assessment and evaluation of data.
• Other: Teach introductory course(s). Collaborate with team members to develop syllabi and course content. Grade all material submitted by students, keep attendance record and issue final grades.

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit-eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

109S

Expected Hiring Range:

$74,640.00 - $105,427.50

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.