Academic Advisor II - Student Success & Retention

Georgia State University; Campus (IL); On-site; USD 45,090 - 55,110; Full time

Benefits offered by this job

Paid leave time

Health, dental, and vision insurance

403(b) and Pension plans

Job summary

Georgia State University invites applications for multiple Academic Advisor II positions at the Atlanta Campus. This role supports academic departments with advisement interpretation and policy implementation, guiding students from enrollment through graduation.

The team may coordinate entry-level advisors and deliver orientation sessions. Responsibilities include advising on course selection, records maintenance, readmission processing, and communicating university policies to students,

Qualifications

• Bachelor’s degree plus either 6 months as Academic Advisor I at GSU or three years of related experience.
• Master’s degree and three years' experience in student retention preferred.
• Excellent oral and written communication skills.
• Experience presenting to groups or with group facilitation.
• Experience following up on problems until resolution.
• Proficiency with Excel, Banner and student tracking applications such as Grades First, EAB or Degree Works or similar product.
• Experience with transfer articulation.

Responsibilities

• Advises prospective and current students about academic requirements and course selection.
• Disseminates information on university policies and procedures to faculty, parents, students, etc.
• Maintains students' files updated throughout their academic careers and makes changes to records as necessary.
• Analyzes and processes readmission requests and reinstatements; provides retention services for students in the Academic Improvement Program.
• Conduct orientation sessions for groups of incoming students.
• Audits student records for curriculum, major, graduation requirements.
• Evaluates transfer credits and determines transferability.
• Coordinates communications to students regarding scheduling, core/major requirements, resources.
• Determines awards recipients based on academic performance.
• Teach or co-teach in GSU 1010 courses.
• Monitors retention, progression and graduation of assigned students.
• Performs other related duties as assigned.

Skills

Excellent oral and written comms

Group presentation experience

Problem resolution

Excel

Banner

Grades First

EAB

Degree Works

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Excel

Banner

Grades First

EAB

Degree Works

Job description

Georgia State University invites applications for multiple Academic Advisor II positions at the Atlanta Campus. This role supports academic departments with advisement interpretation and policy implementation, guiding students from enrollment through graduation.

The team may coordinate entry-level advisors and deliver orientation sessions. Responsibilities include advising on course selection, records maintenance, readmission processing, and communicating university policies to students,