Academic Advisor I

Excelsior University; United States; Hybrid; USD 46,000 - 50,000; Full time

Job summary

Excelsior University in Albany, NY, seeks an Academic Advisor I for direct student services in a hybrid role. The position manages a caseload, follows the Excelsior Advising Model, and supports the CARES credo while aligning with institutional policies and curriculum planning.

Hybrid schedule allows two days on-site in Albany with remaining days remote; core hours are 8:30 AM–5:00 PM for a 37.5-hour week, with salary between $46,000 and $50,000 annually.

Qualifications

• Bachelor’s degree with 2+ years higher education experience, or a Master’s with relevant experience.
• Strong advising and coaching skills in curriculum planning and policy.
• Ability to work in a hybrid model with on-site Albany office two days/week.

Responsibilities

• Provide accurate advising/coaching as it relates to student curriculum, degree planning, and institutional policy and procedure.
• Advise students in their consideration of educational goals by relating interests, skills, abilities values to careers, the world of work, and the nature and purpose of higher education.
• Track and report on student progress using SIP, dashboards, and/or CRM.
• Advocate for students by making referrals to Excelsior University services (e.g., career readiness, VA/financial aid, tutoring, OWL, COMPsych).
• Contribute to unit and university-wide committees and workgroups as needed.
• Contribute to KPI achievement through performance evaluation and goal-setting.
• Engage in professional development addressing individual growth and needs of the Advising Center.

Education

Bachelor’s degree from a regionally accredited institution with a minimum of two (2) years of experience in higher education or teaching

Master’s degree from a regionally accredited institution with relevant professional experience

Job description

Home Office
7 Columbia Circle West Dr
Albany, NY 12203, USA

• Hybrid
• Program Support
• Full-Time
• Requisition #: ACADE002493

Description

The Academic Advisor supports Excelsior University’s strategic plan as a direct student services position. Academic Advisor I is the first step in the Academic Advising Career
Ladder. This position involves direct student service to a caseload of students in a designated specialization area. The Academic Advisor I will demonstrate advising best practices consistent with the Excelsior Advising Model and the Excelsior CARES credo.

We believe work should fit your life, not the other way around. Our hybrid schedule includes two days on site in our Albany office, with the flexibility to work remotely the remaining days. Spend less time commuting and more time focusing on meaningful work or personal priorities. Core hours are 8:30 AM–5:00 PM, including a 1-hour lunch, for a 37.5-hour week.

Duties and Responsibilities:

• Provide accurate advising/coaching as it relates to student curriculum, degree planning, and institutional policy and procedure.
• Advise students in their consideration of educational goals by relating interests, skills, abilities values to careers, the world of work, and the nature and purpose of higher education.
• Track and report on student progress utilizing relevant platforms (Ex: Student Information Platform (SIP), Dashboards, and/or CRM).
• Advocate for students by making referrals to Excelsior University services (e.g., career readiness, VA/financial aid, tutoring, OWL, COMPsych), and other learning support services.
• Contribute to unit and university-wide committees and workgroups as needed.
• Contribute to the successful achievement of Unit KPI’s through the performance evaluation and goal-setting process.
• Engage in Professional Development that addresses your individual professional growth as well as the needs of the Advising Center. This could include participation in professional organizations and other training, both within and outside the University.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree from a regionally accredited institution with a minimum of two (2) years of experience in higher education or teaching, or a Master’s degree from a regionally accredited institution with relevant professional experience.

The hiring salary range for this position is $46,000.00 - $50,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.