Academic Advisor - Concurrent

North Arkansas College

Arkansas

On-site

USD 42,000 - 56,000

Full time

6 days ago
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Job summary

North Arkansas College is seeking an Academic Advisor/Concurrent Specialist to provide academic advising, enrollment guidance, and student support for prospective, current, and concurrent students in AR. The role entails course registration, degree planning, transfer options, and coordinating with high schools and community partners.

The position emphasizes confidentiality, organization, and excellent customer service, with responsibilities spanning enrollment processing, data management, and

Qualifications

  • Bachelor's degree required plus 1 year related experience and/or training.
  • Graduate degree preferred plus 1 year related experience and/or training.

Responsibilities

  • Provide comprehensive academic advising and coaching to assist students with program selection, career exploration, degree planning, transfer opportunities, and academic progress.
  • Guide enrollment, registration, course selection, and schedule-building; explain curricula, prerequisites, policies, and timelines.
  • Provide administrative support for the Concurrent Enrollment program, including processing applications and maintaining student records.
  • Offer office support for the Concurrent Office with scheduling, documentation, and communications with high school partners.
  • Collaborate with departments, high schools, and community partners to promote student access and success.

Skills

Customer service
Organizational skills
Confidentiality
Collaboration

Education

Bachelor's degree in related field
Graduate degree preferred (MEd, MBA, MA, etc.)

Job description

Starting Date: Immediately

Job Description

The Academic Advisor/Concurrent Specialist provides comprehensive academic advising, enrollment guidance, and student support to promote student success, retention, persistence, and completion. The position assists prospective, current, and concurrent students with academic and career planning, program selection, course registration, degree completion, transfer opportunities, and understanding College policies, procedures, systems, and available resources. The position also provides administrative and operational support for the Concurrent Enrollment program, including student enrollment documentation, student application and data management processing, records and data management, communication with students and high school partners, scholarship information, billing support, and program coordination. The Academic Advisor/Concurrent Specialist collaborates with College departments, high schools, and community partners to facilitate student access and success while maintaining a high level of professionalism, confidentiality, organization, and customer service.

Duties and Responsibilities

Academic Advising and Student Success Provide comprehensive academic advising and coaching to assist students with program and major selection or changes, career exploration, educational pathways, course selection, degree planning, transfer opportunities, goal setting, graduation requirements, and satisfactory academic progress. Monitor student progress through retention alerts and graduation audits, provide appropriate case management and referrals, and assist students in addressing barriers to academic success.

Enrollment and Registration Guide prospective and current students and parents through the enrollment, advising, registration, and schedule-building processes. Educate students regarding College curricula, degree requirements, prerequisites, academic policies and procedures, academic calendars, College systems, online orientation, Title IX training, financial aid and scholarship opportunities, payment options, and available academic and personal support resources. Process registration, schedule, program, and major changes and assist students with educational timeline planning.

Concurrent Enrollment Support Provide administrative and student support services for the Concurrent Enrollment program, including processing applications and enrollment documentation, maintaining accurate student records, tracking enrollment status, collecting and managing data, and communicating with concurrent students and high school counselors. Assist with billing processes, reports, documentation; interpret applicable policies, procedures, rules, and regulations; and provide general office support to the Concurrent Enrollment program.

Office and Administrative Support Staff the Concurrent Office and provide responsive customer service through in-person, telephone, email, and virtual communication. Schedule appointments, respond to student and departmental needs, maintain records and documentation, and assist with procedural updates. Assist with high school visits, and College partnership events, including the Annual Partnership Luncheon.

Collaboration, Research, and Professional Development Collaborate with Recruiting, high schools, campus departments, and community partners to enhance student access and success. Participate in campus meetings, training programs, webinars, conferences, and other professional development activities to remain current in academic advising, enrollment, financial aid, concurrent enrollment, and student success practices.

Student and College Support Connect students with appropriate campus resources and serve as liaison with college campus as appropriate. Maintain a high level of professionalism, confidentiality, organization, communication, and customer service. Perform other related duties as assigned to support the College's mission and promote student success, retention, persistence, and completion

Academic Advisor - Concurrent

North Arkansas College North Arkansas College - AR, Arkansas Open in Google Maps

Job Details

Job ID: 5952959

Application Deadline: Posted until filled

Posted: Yesterday

Starting Date: Immediately

Position Type and Categories

Position Type: Full-time

  • Administration > Curriculum
  • Administration > Vocational/Career Education
Job Requirements
  • EDUCATION AND EXPERIENCE:

    Required: Bachelors Degree in related field plus 1 year related experience and/or training

    Preferred: Graduate degree (MEd, MBA, MA, etc.) plus 1 year related experience and/or training and or equivalent combination of education and experience.

    *Application materials: 1) completed Northark application (even if the resume contains similar information), 2) a current resume, 3) a cover letter, 4) transcripts (if appropriate for position). Northark will only consider candidates who submit complete application materials as valid applicants.

    *Unofficial transcripts can be submitted for the initial application process; however official transcripts are required before employment can be offered.

    Northark is open and inclusive of everyone.

    This position will remain open until filled.

  • At least 1 year(s) of relevant experience preferred.
  • Bachelor degree preferred.
  • Citizenship, residency or work visa required
Contact Information
  • Cindy Keenom
  • 1515 Pioneer Drive,
  • Harrison,
  • AR, Arkansas 72601
  • Phone: 870-391-3135
  • Email: cynthia.keenom@northark.edu
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