Academic Advisor Bryant & Stratton College · Orchard Park, NY

QuickCruit, Inc.; Town of Orchard Park (NY); Hybrid; USD 41.000 - 51.000; Vollzeit

Zusammenfassung

Bryant & Stratton College in Orchard Park, NY, is hiring an Academic Advisor to build personalized, learning-centered advisement relationships with students. The role emphasizes assessing development, setting academic, personal, and career goals, and supporting student success through guidance and retention initiatives.

The position is performed onsite with potential for hybrid/work-from-home based on tenure and performance, primarily Monday–Friday, with some evenings or Saturdays as needed.

Qualifikationen

• Bachelor’s degree from an accredited institution.
• Two-three years’ experience in customer service.
• Internet savvy, proficient with Microsoft Office products.

Aufgaben

• Quality Assurance: respond to student inquiries timely and coach students to develop academic skills.
• Retention Metrics: collaborate with associates, financial aid, and instructors to support retention through subsequent semesters.
• Weekly Registration: explain curriculum, course sequencing, academic status, registration, and career planning.
• Documentation: maintain files and track statistics to ensure retention goals are met.
• Proactive Outbound Contact: maintain direct contact with advisees to prioritize at‑risk students.

Kenntnisse

Customer service experience

Internet savvy

Ausbildung

Bachelor’s degree

Tools

Microsoft Office

Jobbeschreibung

Job DetailsFull-time# Academic AdvisorBryant & Stratton College · Orchard Park, NYTailor My ResumeStart free. No credit card.### About the JobThe primary function of an Academic Advisor is to build a personalized relationship that fosters a learning centered advisement experience for the student. The successful advisor focuses on the need to assess each student’s stage of development and along with the student establishes academic, personal and professional goals. Activities include academic and technical support, registration, and retention initiatives. This position is best suited for someone who prefers fast-paced environments, adapts to change and seeks to actively develop new skills.### Work environmentMon–Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled workday.Reports To: Student Services SupervisorThis position is performed onsite, however, there are opportunities to work a hybrid/work-from-home schedule based on tenure and performance.### Responsibilities* Quality Assurance: Responds timely, empathetically and accurately to student inquiries and coaches students to develop skills related to academic work such as time management, study skills, technology, test taking and learning styles. Develop action plans for related success with a focus on student persistence to graduation.* Retention Metrics: Work in partnership with assigned groups of associates, financial aid advisors and instructors to assure that students are coached and guided closely through the subsequent semesters to ensure retention outcomes.* Weekly Registration: Convey the necessary aspects of curriculum, course sequencing, academic status, registration, and the importance of long-term career and academic planning.* Documentation: Support all key departmental operations including tracking statistics, retention assessment proper file documentation to ensure that retention initiatives and goals are attained.* Proactive Outbound Contact: Maintain direct and proactive contact with student advisees through calls, emails, and other contacts, ensuring students considered \"at risk\" are prioritized.### Qualifications* Bachelor’s degree from an accredited institution* Two-three years’ experience in customer service* Internet savvy, proficient with Microsoft Office productsPosted2 days agoJob TypeFull-timeSalary$46,000 USDLocation* Orchard Park, NY