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Academic Advisor
Drexel University's Westphal College of Media Arts & Design
Philadelphia (Philadelphia County)
On-site
USD 41,000 - 62,000
Full time
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Job summary
Join Drexel University's Westphal College as an Academic Advisor to support students from admission to graduation. This role emphasizes effective communication, organization, and interpersonal skills to enhance the student experience within a leading higher education institution. Responsibilities include tracking student progress and providing essential resources for academic success.
Benefits
Qualifications
- Minimum 1 year of experience in higher education.
- Ability to maintain confidentiality of student records.
- Experience with academic programs and student advising.
Responsibilities
- Support students through their academic lifespan from acceptance to graduation.
- Counsel students on academic and personal issues.
- Maintain communication with assigned students multiple times per term.
Skills
Education
Tools
Job description
Join to apply for the Academic Advisor role at Drexel University's Westphal College of Media Arts & Design
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Join to apply for the Academic Advisor role at Drexel University's Westphal College of Media Arts & Design
About Drexel University
Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.
Careers at Drexel
About Drexel University
Located in the heart of Philadelphia, Drexel University is a world‐class, comprehensive, R1 research institution and a global leader in experiential education. For more than 100 years, our renowned Cooperative Education (co-op) program has enabled students to gain professional work experience before they graduate, setting them apart from their peers.
Committed to becoming the nation’s most civically engaged university, Drexel supports engagement along three dimensions: research and academic programs that directly benefit communities, business practices that support equitable local and regional economic development, and public service by students, faculty, and staff. Our engagement is long‐term, multigenerational, and fundamental to the University’s mission, heritage, and future.
At Drexel, we are devoted to fostering an inclusive and welcoming environment that promotes healthy lifestyles and is based on integrity, trust, and respect. We center equity, inclusion and belonging, and incorporate an anti‐racism approach to our strategic plan, organizational systems, policies and structures.
Drexel offers its highly engaged faculty and professional staff a comprehensive and world‐class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award‐winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non‐certification programs. And as part of the tuition offering to employees, Drexel participates in a tuition exchange program for dependents with other higher education institutions. These are just a sample of our extensive benefit offerings. Please see this Benefits Brochure for more information.
Suspension of Drexel University's Contribution into 403(b) Retirement Plan
As communicated on Oct. 10, Drexel University is suspending its contributions to employee retirement plans for calendar year 2025 as part of its multi-year plan to build financial resilience. Drexel is continuing to monitor the situation and will share updates as they become available for calendar year 2026.
Academic Advisor
Apply now Job no: 505211
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: College of Nursing and Health Professions
Job Summary
The Academic Advisor (AA) is the forward-facing, single point of contact, and most significant advocate for Drexel students. In our student-centric model of advising, the AA reports directly to the Student Services Manager. The AA supports students throughout their academic lifespan, acceptance/confirmation until graduation, with a comprehensive approach to the student experience. The Academic Advisor assists students in navigating their way through the policies and resources of Drexel University to complete their degree or certificate program. The AA sustains proactive, consistent, timely, and respectful communication with students. The AA acts in the students' best interest and provides them with all relevant information, options, and resources.
Essential Functions
Student Success & Development
- Initiate and maintain consistent communication with assigned students multiple times per term.
- Document and track student encounters and communications in advising software (AVT)
- Coordinate plan of study, assist with course registration and monitor academic progress
- Notify students of important dates & critical information such as add/drop deadlines, course registration timelines, clinical scheduling, course offerings, policy changes, etc.
- Provide students with all necessary information and potential options to make well-informed decisions about their academic career
- Create and update student plan of study and course sequencing - DegreeWorks if applicable
- Counsel and assist students with Web-registration
- Act as a liaison and refer assigned students to other University offices and resources (Drexel Central-financial aid)
- Track student progression and academic program requirements
- Troubleshoot student issues (e.g. life situations) and lead students to appropriate professionals/departments
- Liaison to faculty and administration on behalf of the student (acting as the single point of contact) Retention
- Improve positive student experiences, build and maintain positive relationships and acts as their advocate
- Identify students at risk academically to ensure resources are provided, and meet to identify their needs
- Proactive communication to all assigned students
- Identify obstacles for ‘unregistered-eligible-to-enroll’ students to improve term-over-term retention and decrease average time to completion
- Counsel students on best practices, time management techniques, and effective study methods
- Provide students with all resources throughout the college and University to address their needs, personal or academic
- Work with students to preserve their academic standing whenever possible
- Teach University 101 (if applicable) Recruitment - Prospective Students
- Participate in student recruitment events as needed
- Maintain and provide students with pre-approve external courses for transfer credit or pre-requisite requirements
- Work closely with the Enrollment Counselors/Admissions Coordinators to smoothly transition students from acceptance to enrollment/registration
- Orient students and ensure academic program expectations are understood
- Acts as the point person for accepted students with program/department specific questions
- Other duties as assigned.
- Minimum of Bachelor's Degree in or the equivalent combination of education and work experience.
- Please review the Equivalency Chart for additional information.
- Minimum of 1 plus years of experience.
- Experience in higher education, working knowledge of academic programs/degrees
- Excellent interpersonal, written and oral communication skills
- Proficient with Microsoft Office products is required; experience with Banner, Hyperion or other higher education systems is beneficial.
- Ability to maintain the confidentiality of student records and adhere to FERPA and other University policies related to student privacy
- Strong organizational & project management skills, superior attention to detail
- Excellent customer service & helpful demeanor
- Demonstrated success in finding appropriate solutions and taking initiative.
- Demonstrate competence in working with diverse student populations
- Typically sitting at a desk/table
- University City - Philadelphia, PA
This position is classified as Exempt, grade I. Compensation for this grade ranges from $41,120.00 to $61,680. per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.
Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.
Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.
A review of applicants will begin once a suitable candidate pool is identified.
Advertised: Jun 9 2025 Eastern Daylight Time
Applications close: Jul 9 2025 Eastern Daylight Time
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Search results
Position Title Position Type Location Closes Academic Advisor Professional Staff University City - Philadelphia, PA Jul 9 2025 College of Nursing and Health Science professions is seeking an Academic Advisor
Current Opportunities
Position Title Position Type Location Closes Academic Advisor Professional Staff University City - Philadelphia, PA Jul 9 2025 College of Nursing and Health Science professions is seeking an Academic Advisor
Expression of interest
No expression of interest currently available
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Drexel University is an Equal Opportunity/Affirmative Action employer that welcomes individuals from diverse and neurodiverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our Policies page to view all University policies related to Human Resources and News and Announcements for workplace postings.
Background investigations are required for all new hires as a condition of employment, after the job offer is made.
Drexel University, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) publishes the Drexel University Security & Fire Safety Annual Report for current and prospective students and employees. This report contains important safety information and crime statistics for the previous three years. These statistics pertain to reported crimes that have occurred on campus, in certain non-campus buildings or properties that are owned or controlled by Drexel University, and on public property within, or immediately adjacent to and accessible from the campus.
Printed copies of this report are also available by calling the Public Safety Administrative Office, 215.895.1550.
Additional information about the services provided by the Drexel University Department of Public Safety can be obtained by visiting their website.
Academic Advisor
Apply now Job no: 505211
Work type: Full-Time
Location: University City - Philadelphia, PA
Categories: College of Nursing and Health Professions
Essential Functions
Student Success & Development
- Initiate and maintain consistent communication with assigned students multiple times per term.
- Document and track student encounters and communications in advising software (AVT)
- Coordinate plan of study, assist with course registration and monitor academic progress
- Notify students of important dates & critical information such as add/drop deadlines, course registration timelines, clinical scheduling, course offerings, policy changes, etc.
- Provide students with all necessary information and potential options to make well-informed decisions about their academic career
- Create and update student plan of study and course sequencing - DegreeWorks if applicable
- Counsel and assist students with Web-registration
- Act as a liaison and refer assigned students to other University offices and resources (Drexel Central-financial aid)
- Track student progression and academic program requirements
- Troubleshoot student issues (e.g. life situations) and lead students to appropriate professionals/departments
- Liaison to faculty and administration on behalf of the student (acting as the single point of contact) Retention
- Improve positive student experiences, build and maintain positive relationships and acts as their advocate
- Identify students at risk academically to ensure resources are provided, and meet to identify their needs
- Proactive communication to all assigned students
- Identify obstacles for ‘unregistered-eligible-to-enroll’ students to improve term-over-term retention and decrease average time to completion
- Counsel students on best practices, time management techniques, and effective study methods
- Provide students with all resources throughout the college and University to address their needs, personal or academic
- Work with students to preserve their academic standing whenever possible
- Teach University 101 (if applicable) Recruitment - Prospective Students
- Participate in student recruitment events as needed
- Maintain and provide students with pre-approve external courses for transfer credit or pre-requisite requirements
- Work closely with the Enrollment Counselors/Admissions Coordinators to smoothly transition students from acceptance to enrollment/registration
- Orient students and ensure academic program expectations are understood
- Acts as the point person for accepted students with program/department specific questions
- Other duties as assigned.
- Minimum of Bachelor's Degree in or the equivalent combination of education and work experience.
- Please review the Equivalency Chart for additional information.
- Minimum of 1 plus years of experience.
- Experience in higher education, working knowledge of academic programs/degrees
- Excellent interpersonal, written and oral communication skills
- Proficient with Microsoft Office products is required; experience with Banner, Hyperion or other higher education systems is beneficial.
- Ability to maintain the confidentiality of student records and adhere to FERPA and other University policies related to student privacy
- Strong organizational & project management skills, superior attention to detail
- Excellent customer service & helpful demeanor
- Demonstrated success in finding appropriate solutions and taking initiative.
- Demonstrate competence in working with diverse student populations
- Typically sitting at a desk/table
- University City - Philadelphia, PA
This position is classified as Exempt, grade I. Compensation for this grade ranges from $41,120.00 to $61,680. per year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.
Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel’s compensation framework. For information about benefits, please review Drexel’s Benefits Brochure.
Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when submitting your application.
A review of applicants will begin once a suitable candidate pool is identified.
Advertised: Jun 9 2025 Eastern Daylight Time
Applications close: Jul 9 2025 Eastern Daylight Time
Back to search results Apply now Refer a friend
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- Seniority levelEntry level
- Employment typeInternship
- Job functionEducation and Training
- IndustriesHigher Education
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Philadelphia, PA $41,120.00-$61,680.00 4 days ago
Philadelphia, PA $56,600.00-$84,900.00 1 day ago
Swarthmore, PA $58,000.00-$60,000.00 4 days ago
Philadelphia, PA $79,500.00-$97,000.00 1 week ago
Camden, NJ $65,741.00-$65,741.00 1 month ago
Philadelphia, PA $56,600.00-$84,900.00 1 day ago
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