Academic Advisor

Kentucky Community and Technical College System; Florence (KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health care coverage

Tuition reimbursement/waiver

403(b) retirement plan with employer 1

Vacation/Sick Time

Paid holidays

Work-Life Balance

Institutional closing pay

Employee Assistance Program

Job summary

Gateway Community & Technical College is seeking an Academic Advisor to manage a caseload, provide individualized advising, and create student success plans. This role supports persistence, course planning, and transfer opportunities in a discretionary hybrid work environment.

The advisor collaborates with faculty and student services to monitor progress, identify barriers, and ensure confidential record-keeping. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree or equivalent and 2-4 years of relevant experience.
• Ability to guide students through academic planning and institutional processes.
• Excellent interpersonal and written communication skills.
• Commitment to student success through proactive guidance and follow-up.

Responsibilities

• Manage an assigned caseload of students and provide individualized advising.
• Assist students with educational planning, course selection, and transfer opportunities.
• Develop student success plans to support persistence, retention, and completion.
• Monitor progress and identify barriers to success; maintain accurate records.

Skills

Interpersonal skills

Verbal/written communication

Student guidance

Detail-oriented

Independent worker

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Title: Academic Advisor

Salary: $41,730

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Discretionary Hybrid

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Boone

Department: Academic Advising

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

The Advisor II independently manages a student caseload, develops individualized success plans, utilizes proactive outreach and intervention strategies, and collaborates with campus partners to support student persistence and completion. This position serves as a key resource for students navigating academic, personal, and institutional barriers.

Job Duties

Advising and Student Success Planning

• Manage an assigned caseload of students and provide individualized advising and support.
• Assist students with educational planning, course selection, transfer opportunities, and career exploration.
• Develop student success plans designed to support persistence, retention, and completion.
• Monitor student progress and identify potential barriers to success.
• Maintain accurate and confidential student records.

Retention and Intervention

• Utilize early alert systems and student success technologies to identify students needing intervention.
• Conduct proactive outreach to students experiencing academic, financial, or personal challenges.
• Coordinate referrals and follow-up services to ensure students receive appropriate support.
• Implement intervention strategies designed to improve retention and persistence outcomes.
• Monitor effectiveness of outreach and intervention efforts.

Collaboration and Student Success Initiatives

• Serve as a liaison between students, faculty, academic divisions, and student support services.
• Participate in enrollment, retention, and student success initiatives.
• Assist with development and implementation of communication and outreach plans.
• Support assessment activities and recommend opportunities for process improvement.
• Participate in professional development and special projects and performs other duties as assigned.

Minimum Qualifications

• Bachelors degree or equivalent and 2-4 years of relevant experience
• Ability to guide students through academic planning and institutional processes while helping them understand requirements, policies, and next steps toward their educational goals.
• Excellent interpersonal skills with the ability to communicate complex academic information clearly and professionally to students, faculty, staff, and external partners.
• Commitment to supporting student success through proactive guidance, clear communication, and timely follow-up.
• Ability to support students through multiple advising formats, including individual appointments, group sessions, and outreach initiatives designed to promote student progression and success.
• Maintain accurate advising notes and documentation in institutional systems using established procedures.
• Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)

Preferred Qualifications

• Experience in student-facing roles in higher education, preferably a community college environment.
• Experience assisting students with academic planning, program exploration, or transfer pathways.
• Familiarity with student information systems and advising technologies (e.g., PeopleSoft, CRM systems, appointment scheduling platforms).
• Previous experience in a community college setting

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.