Academic Advisor

The Gerontological Society of America (GSA).; Falls Church (VA); Hybrid; USD 55,000 - 98,000; Full time

Job summary

A leading university seeks an Academic Advisor to support graduate students with their academic journey, including course planning and addressing complex academic issues. The role emphasizes providing holistic assistance and collaborating with various campus resources, aiming to enhance student success and retention.

Benefits

Health and wellness benefits

Professional development opportunities

Qualifications

• Master's Degree is required.
• Three years of experience in academic advising preferred.
• Experience with diverse student populations.

Responsibilities

• Assist graduate students with academic planning and registration.
• Monitor academic progress and intervene as necessary.
• Conduct workshops and collaborate with key campus partners.

Skills

Interpersonal Skills

Public Speaking

Listening Skills

Cultural Sensitivity

Education

Master's Degree

Job description

The Johns Hopkins University Kreiger School of Arts and Sciences (KSAS) is seeking an Academic Advisor within the Advanced Academic Programs who will work closely with a caseload of graduate students to assist them holistically with academic planning, course registration, academic strategies, selecting programs, concentrations, and developing post-graduation plans. This role troubleshoots academic problems, monitors academic progress and academic standing, and advises on policies and procedures.

Specific Duties & Responsibilities

Academic Advising & Student Support (85%)

• Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connections to academic resources.
• Work with students to provide holistic advice and help find solutions for complex issues on, but not limited to, academic goals, probations, and personal, social, and financial issues.
• Assist students with course registration, academic strategies, selecting programs and concentrations, and developing post-graduation plans.
• Track student academic progress by generating reports, examining student data, and connecting with students about registration, grades, and graduation to support their success and retention. View and manage early warning flags by providing outreach to students and notify key stakeholders in advance of probations, suspensions, dismissals, enrollment changes, program changes, leaves of absence (LOAs), etc.
• Troubleshoot problems with registration and refer students to support services to facilitate success.
• Advise students on academic opportunities and requirements, policies, and procedures.
• Provide early interventions, identifying and communicating with "high priority" students identified by faculty in each academic term.
• May meet with students on academic probation and those whose suspension has been reinstated to conduct a self-assessment and academic success plan.
• Monitor students' academic progress to advise them of their academic standing.
• Communicate to students the process and deadlines for graduation processing.
• Create and maintain accurate academic records through degree audit software and SIS, document student meetings and notes in the student information database.
• Assist students with the registration process, understanding the sequencing of classes and clarifying degree requirements.
• Provide coaching, mentoring, and/or referral to students having trouble with personal and cultural adjustments.
• Provide authorization for Reduced Course Load (RCL) and course overloads.
• Support Program Directors and the Office of International Services (OIS) with enrollment information regarding Program Extensions, SEVIS Transfers, work authorizations such as Curricular Practical Training (CPT), Optional Practical Training (OPT), and STEM OPT Extensions.

Programming, Projects, & Collaboration (15%)

• Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
• Collaborate with the Associate Director of Student Services to ensure allocated resources meet the needs of the students.
• Assist with planning and implementation of departmental programs, orientation, events, etc.
• Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Affairs, etc.) to ensure that this role functions effectively in connecting advisees to campus resources.
• Participate in advising and campus-wide working groups and committees.
• Support major office events, such as new student orientation.
• Work on projects to continually improve the service of academic advising and the training and development of academic advisors.

• Additional duties and responsibilities as assigned.

Special Knowledge, Skills, and Abilities

• Demonstrated passion for working with highly talented, socially and culturally diverse student populations.
• Ability to use appropriate judgment when dealing with sensitive issues.
• Exceptional interpersonal, oral, public speaking, writing, and listening skills.
• Excellent ability to work cooperatively with students, faculty members, and staff at all levels.
• Demonstrated capacity to work effectively with persons from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.
• Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
• Proven track record of establishing strategic partnerships to strengthen program and service delivery.
• Ability to effectively present information to learners.
• Knowledge of graduate student development.

Minimum Qualifications

• Master's Degree.
• Three year's experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Master's Degree in higher education, student affairs, educational leadership, or a related area of study.

• Previous experience working with international graduate students.

• Previous experience working with an online student population.

Classified Title: Academic Advisor
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $55,800 - $97,600 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F, 8:30 a.m. to 5 p.m.
FLSA Status: Exempt
Location: Hybrid/District of Columbia
Department name: AAP Student Services
Personnel area: School of Arts & Sciences

Salary Range

The referenced salary range represents the minimum and maximum salaries for this position and is based on Johns Hopkins University's good faith belief at the time of posting. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered to the selected candidate may vary and will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, internal equity, market conditions, education/training and other factors, as reasonably determined by the University.

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

The Johns Hopkins University is committed to equal opportunity for its faculty, staff, and students. To that end, the university does not discriminate on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristic. The university is committed to providing qualified individuals access to all academic and employment programs, benefits and activities on the basis of demonstrated ability, performance and merit without regard to personal factors that are irrelevant to the program involved.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [e-mail]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 3-4 days a week