Academic Advisor

Oakland Community College; Auburn Hills (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Oakland Community College is seeking an Academic Advisor to execute data-driven outreach and initiatives to support and retain assigned students across OCC campuses, including Auburn Hills, Orchard Ridge, and Royal Oak.

The 12-month, 40-hour position will require meetings and student appointments campus-wide, leveraging early momentum metrics and high-impact advising practices to improve student success and persistence.

Qualifications

• Bachelor’s degree required with relevant advising experience preferred.
• Experience in higher education advising is desirable.

Responsibilities

• Load program plans in the student planning system and educate students on registration each semester.
• Evaluate early momentum metrics to inform outreach campaigns.
• Monitor semester completion and registration patterns.
• Produce reports on retention and effectiveness of outreach campaigns.
• Develop and execute student communication plans to drive retention.
• Refer students to counseling and support services.
• Maintain knowledge of academic programs and requirements.
• Provide recommendations for improving advising services.
• Maintain records of communication and engagement for assessment.
• Collaborate with other units and participate in meetings as a team.
• Engage in professional development and stay current with advising technology.
• Participate in NACADA and state organizations.
• Perform other duties as assigned.

Skills

Interpersonal communication

Written communication

Verbal communication

Data analysis

Team collaboration

Education

Bachelor’s Degree

Tools

Student planning system

Educational counseling software

Job description

The purpose of the Academic Advisor is to execute data-driven outreach and initiatives to support and retain assigned students. Early momentum metrics and high-impact student success and advising practices will inform the work of the position. This position is college-wide and will require meetings and student appointments and programs at all campuses. This is a 12-month, 40-hour a week position with Auburn Hills, Orchard Ridge (Farmington Hills) and Royal Oak campuses as main office locations. This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required.

1. Load full program plans and/or course sections in the college student planning system for/with the students for all courses in the students’ identified academic program and educate/remind students on registration every semester.
2. Evaluate OCC Student Success early momentum metrics (early registration in math/English, credit momentum, student academic plan adherence and early registration) for the development of advising action campaigns and outreach.
3. Monitor semester completion and registration patterns of assigned students.
4. Produce and manage reports on the semester-to-semester retention of assigned students and efficacy of outreach campaigns.
5. Develop and execute student communication and outreach plans to drive retention including such tactics as group advising focused on the use of the Student Planner and student success metrics for the advisors’ assigned students.
6. Refer students for assessment and/or college services, such as to: educational counseling, personal counseling, and career counseling that is primarily provided through the OCC Counseling Department, as well as academic and ACCESS support.
7. Maintains basic knowledge about the College’s academic programs and requirements.
8. Provide recommendations for continuous improvement of academic advising services.
9. Maintain accurate record of communication, service provision, and student engagement for assessment and reporting purposes.
10. Work collaboratively with other units; participate in meetings and work as a member of a team.
11. Participate in individual and team professional development, remaining current with technology used to provide advising services.
12. Maintain professional participation in the National Academic Advising Association (NACADA) and state organization to leverage best practices.
13. Performs other related duties as assigned.

• Ability to learn and use complex computer-based systems and multi-faceted network-related software and database management systems.
• Demonstrated interpersonal communication skills.
• Ability to effectively analyze information and respond appropriately.
• Strong written and verbal communication skills.
• Ability to work effectively with individuals of varying backgrounds, abilities, outlooks, ages, and nationalities.

EDUCATION

Bachelor’s Degree

EXPERIENCE

One to three years’ experience in academic advising or related careers in post-secondary education, or a combination of education and experience commensurate with the requirements of the position.