ACA Health Insurance Sales Agent

UNIVISTA HOLDINGS LLC; Miami (FL); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Sick Time

Dental & Vision

Training & Development

Career Growth Path

401(k) with Match

Job summary

UniVista Insurance is seeking motivated ACA Health Insurance Sales Agents in Miami, FL to educate individuals and families on ACA plans via inbound and outbound calls. You will perform compliant cross-selling within the UniVista Insurance ecosystem and assist with eligibility for subsidies and special enrollment periods.

This on-site/hybrid role requires strong communication, adherence to CMS/ACA regulations, and achievement of sales targets.

Qualifications

• Strong verbal communication and active listening skills.
• Ability to explain complex insurance concepts simply.
• Experience in ACA health insurance sales or telesales preferred.
• Proficient with CRM systems and basic computer applications.

Responsibilities

• Handle inbound and outbound calls educating consumers on ACA plans.
• Assist clients in determining eligibility for ACA plans, subsidies, and SEP.
• Conduct needs assessments to recommend suitable health insurance coverage.
• Complete insurance applications and enrollment processes accurately.
• Maintain CMS/ACA compliance and document interactions in CRM.

Skills

Bilingual English/Spanish

CRM proficiency

Sales experience

Excellent communication

Tools

CRM software

Job description

UniVista Insurance is seeking motivated and customer‑focused ACA Health Insurance Sales Agents to join our growing team in Miami, Florida. In this role, agents will assist individuals and families in selecting Affordable Care Act (ACA) compliant health insurance plans through inbound and outbound phone sales. The ideal candidate is goal‑driven, compliance‑oriented, and passionate about helping clients understand their healthcare options.Miami, Florida (On‑site / Hybrid based on business needsKey ResponsibilitiesHandle inbound and outbound calls to educate consumers on ACA health insurance plans and perform compliant cross‑selling of ancillary products within the UniVista Insurance ecosystem based on customer needs and eligibilityAssist clients in determining eligibility for ACA plans, subsidies, and Special Enrollment PeriodsComply with all CMS, ACA, state, and carrier marketing and sales regulations, as well as UniVista Insurance policies and procedures, including required training, quality assurance standards, and call monitoring protocols.Conduct needs assessments to recommend suitable health insurance coverageAccurately complete insurance applications and enrollment processesMaintain full compliance with CMS, ACA, and carrier regulationsMeet or exceed individual sales goals, call metrics, and quality standardsDocument all customer interactions clearly and accurately in CRM systemsStay current on ACA guidelines, carrier offerings, and underwriting rulesProvide exceptional customer service before, during, and after enrollmentWork collaboratively with supervisors, QA teams, and compliance departmentsWork EnvironmentTelesales role with structured schedules, including peak enrollment periodsPerformance‑driven, team‑oriented culture in MiamCompensation & BenefitsThis role is designed for agents who are motivated to build long‑term earnings through recurring residual commissions tied to sustained enrollment performance.Highly competitive Hourly base pay ($18/hour)Residual, performance‑based commission structure paid monthly as long as enrolled members remain active and in good standingTotal estimated comp, varies by production: $41,371 - $184KCommission payout increases based on individual production levels, rewarding agents who build and maintain a larger book of active businessTraining, licensing support (where applicable), and ongoing developmentBenefits package available based on employment statusActive Florida 2‑15 or 2‑40 Health Insurance License (required)Prior experience in ACA sales, health insurance, or telesales preferredExcellent verbal communication and active listening skillsStrong sales aptitude with a customer‑centric approachAbility to explain complex insurance concepts in simple termsComfortable working in a fast‑paced environmentProficient in CRM systems and basic computer applicationsAbility to meet attendance, schedule, and productivity requirementsPreferred SkillsBilingual (English & Spanish) strongly preferredPrior experience working during Open Enrollment Period (OEP)Understanding of CMS compliance and standardsProven track record of meeting or exceeding sales goalsABOUT USWe are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs.We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team. WHY JOIN USWe know talented bilingual insurance professionals have options. Here is what makes us different:✓ Real base pay — Competitive salary based on experience and license held✓ Paid Time Off — 1 week PTO to start, growing with tenure✓ Medical Insurance — Comprehensive health coverage for you✓ Sick Time — Dedicated sick time separate from your PTO✓ Dental & Vision — Comprehensive dental and vision coverage✓ Performance Bonus — Structured plan tied directly to your results✓ Supplemental Plans — Voluntary supplemental options available✓ Employee Referral — Earn rewards for bringing great talent in✓ Basic Life Insurance — Company-paid life insurance✓ Career Growth Path — CSR Agent Team Lead Manager Owner✓ 401(k) with Match — Invest in your retirement savings with us!✓ Training & Development — Ongoing sales, product, customer service & compliance training OUR CORE VALUES“The harder we work, the luckier we are.”️PROTECTSafety for our communitiesWe ensure the safety of our communities by offering robust insurance options for life’s many facets. Quality and comprehensiveness are the hallmarks of our coverage.HELPSwift, personalized supportOur agents are ready to assist with any insurance questions, providing swift and personalized support to guide clients through their options.PROMOTEInvesting in our workforceWe invest in the future of our workforce with career paths and training for aspiring agents, contributing to the growth of the insurance sector.BUILDTrust & transparencyOur client relationships are built on trust and transparency, with each interaction tailored to meet individual insurance needs.EDUCATE & GUIDEClarity & empowermentClarity and empowerment are the goals of our resources, aimed at helping clients make informed insurance decisions.PROVIDEAccessible solutionsWe deliver affordable and innovative insurance solutions made readily accessible through tools like our app, enhancing convenience for our clients.