Abrasives Applications Specialist

MSC Industrial Direct Co., Inc.; Charlotte (NC); On-site; USD 65,000 - 103,000; Full time

Job summary

MSC Industrial Supply Co. in Charlotte, NC seeks an Abrasives Specialist to support sales teams and customers with technical solutions and cost-saving opportunities. You will coordinate supplier resources and drive productivity improvements across the regional accounts.

The role emphasizes collaboration with sales, district and account managers, with a focus on applying abrasive knowledge to improve customer operations and margins.

Qualifications

• High school diploma or the equivalent required.
• Minimum two years of hands-on machining applications experience or demonstrated proficiency in MW applications required.
• Engineering education, experience or background preferred.
• Expertise in current abrasive portfolio and systems.
• Experience in abrasive product training and safely demonstrating abrasives systems.
• Experience with abrasive specific industrial safety regulations.
• Experience in interacting and helping maintain key accounts.
• Lean or Six Sigma experience preferred.
• Manufacturing process experience preferred.
• Previous field sales experience with an industrial distributor or Abrasives manufacturer is preferred.
• Previous experience with machining productivity improvement or cost savings initiatives preferred.
• Well-rounded proficiency across broad range of metalworking applications is preferred.

Responsibilities

• Supports achievement of Abrasives sales and gross margin goals for their geographical area of responsibility.
• Collaborates with Category Strategy to execute key Abrasive growth programs and New Product Introduction penetration strategies
• Supports accelerated Abrasives sales growth with our strategic suppliers
• Assists with testing new products within target markets
• Drives cost savings within our core and National Account MW customers for market share gains
• Maintains an Abrasives Opportunity Funnel in salesforce.com to track progress and success on cost savings activities
• Logs customer facing activities into salesforce.com
• Provides technical support for Abrasives application opportunities to the sales team and customers
• Support MSC sales associates in the continued learning of how to effectively sell the differentiated value of Abrasives products to end-user customers
• Coordinates local supplier support for product testing in support of the sales team.
• Assists Regional Manager's, District Managers and Key Account Managers as needed in coordinating supplier involvement in regional or branch meetings.
• Provides local exclusive brand technical and brand support.
• Executes Customer Needs Analysis within our metalworking and manufacturing customers
• Analysis of current manufacturing processes with recommendations for improvement
• Supports the MSC Culture within all the undertakings of internal and external customer engagement to ensure unity of purpose and fulfillment of MSC's mission.
• Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

Skills

Good communication

Cross-functional teamwork

Data analysis

CNC programming

Microsoft Office

Education

High school diploma or equivalent

Engineering education preferred

Lean or Six Sigma experience preferred

Tools

MS Office

Job description

MSC Industrial Supply Co. in Charlotte, NC seeks an Abrasives Specialist to support sales teams and customers with technical solutions and cost-saving opportunities. You will coordinate supplier resources and drive productivity improvements across the regional accounts.

The role emphasizes collaboration with sales, district and account managers, with a focus on applying abrasive knowledge to improve customer operations and margins.