ABB Talent Pool – Service Sales Specialist

ABB; Location (WV); Hybrid; USD 70,000 - 100,000; Full time

Job summary

ABB is seeking a motivated Service Sales Specialist to drive service sales growth and develop long-term relationships with customers in the United States. This hybrid role involves selling ABB's entire service product portfolio and generating service sales opportunities.

The ideal candidate will have 5–15 years of experience in service sales, particularly with product lines related to automation and switchgear. Strong communication skills in English are essential for this position.

Qualifications

• 5–15 years of experience in Service Sales with a focus on automation and electronics.
• Experience with MV/LV switchgear products and related offerings.
• Hands-on experience in selling spare parts and maintenance services.

Responsibilities

• Penetrate Installed Base and promote upgrades and solutions.
• Establish pricing strategies and prepare sales plans.
• Generate service sales leads and develop new market opportunities.
• Market ABB’s service products during various events.

Skills

Service Sales Experience

Industry Exposure

Service Portfolio Expertise

Product Knowledge

Market Understanding

Communication Skills

Education

Full-time degree in Electrical, Electronics, or Instrumentation Engineering

Job description

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long‑term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: Hybrid.

This role plays a critical part in facilitating ABB’s business growth and supporting various divisions across India, covering multiple locations and clusters. We are seeking highly motivated and innovative professionals for positions such as Service Sales Specialist, Service Sales Manager, Area Service Sales Manager and Technical Service Specialist. This is a valuable opportunity to become part of our talent pool and be considered for upcoming roles across diverse regions and customer sites.

Responsibilities

• Penetrating into IB, promoting various upgrades, retrofits, and value‑add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Qualifications

• Service Sales Experience: 5–15 years of experience in Service Sales with the product range such as:
  • Substation automation
  • PLC / DCS/ SCADA
  • Analytical products
  • Instrumentation (flow, level, transmitter, pressure)
  • Excitation systems
  • AVR panels
  • HT motors
  • VFDs and drives
  • Large system drives
  • LV switchgear (MCC, PCC, MCB, MCCB, PSS)
  • MV switchgear (AIS/GIS)
  • Building automation systems
  • Residential, distribution, and control products
• Industry Exposure – Strong background working with MV/LV switchgear products and related service offerings to above‑mentioned product lines.
• Service Portfolio Expertise – Hands‑on experience in selling spare parts, AMC (Annual Maintenance Contracts), retrofits, upgrades, and preventive maintenance services.
• Product Knowledge – In‑depth knowledge and experience with ABB Product portfolio and technical troubleshooting.
• Market Understanding – Strong understanding of the market, including customers and service opportunities.
• Educational Qualification – Full‑time degree in Electrical, Electronics, or Instrumentation Engineering.
• Communication Skills – Comfortable and effective in communicating professionally in English.