AAC Clinical Solutions Consultant - Remote & Impactful

Lingraphica

Princeton (IL)

Remote

USD 70,600 - 80,500

Full time

14 days+

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Job summary

Lingraphica is a mission-driven company providing speech-generating devices to improve communication for people with speech impairments. The Clinical Solutions Consultant is a licensed Speech-Language Pathologist who partners with individuals, care partners, SLPs, and referral sources through AAC evaluation and acquisition, combining clinical expertise with consultative sales.

Responsibilities include clinical consultations, recommending AAC solutions, guiding customers through the journey,

Qualifications

Master's Degree in Speech-Language Pathology.
Current Speech-Language Pathologist license.
3+ years of experience working with adults with complex communication needs.
Demonstrated ability to build relationships and communicate effectively with customers, caregivers, healthcare professionals, and internal partners.
Strong clinical reasoning, organizational, problem-solving, and time management skills.
Ability to manage multiple priorities in a fast-paced, customer-focused environment.
Ability and willingness to travel within the U.S. (including airline travel) up to 2 times per year for in-person team and all-company meetings with possible additional travel (approximately 2–3 times annually) for conferences and events as needed.

Responsibilities

Partners with customers, care partners, SLPs, and referral sources throughout the AAC evaluation and acquisition process.
Conducts clinical consultations to assess communication needs and recommend appropriate AAC solutions.
Applies consultative sales techniques to guide customer decision-making and advance opportunities through the customer journey.
Collaborates with SLPs to facilitate completion of evaluations, device recommendations, and required clinical documentation.
Collects, reviews, and manages required paperwork to support timely progression through the acquisition process.
Builds and maintains strong professional relationships that support customer satisfaction and business growth.
Maintains accurate customer records and documentation within company systems.
Collaborates with cross-functional teams to ensure a consistent customer experience and resolve barriers impacting customer success.
Represents Lingraphica through professional engagement, educational opportunities, conferences, and other customer-facing events as needed.
Meets established performance expectations related to customer engagement, pipeline progression, documentation quality, and business outcomes.
Participates in continuous learning and process improvement initiatives.
May be required to perform other duties as assigned.