AAA Mobile Battery Drivers

AAA Club Alliance; Woodlawn (MD); Remote; USD 27,000 - 38,000; Full time

Benefits offered by this job

Paid training

Base pay starts at $23.65/hour

401(k) plan with company match up to 7

PTO and paid holidays

Tuition reimbursement and professional

AAA Membership

Job summary

AAA Club Alliance is hiring a Battery and Light Service Technician to provide mobile battery services, diagnostics, and installs for members on the road. The role requires completing precise guidelines, strong safety awareness, and excellent customer interaction.

You will work outside in various weather conditions, earn a base rate starting at $23.65/hour, and have access to paid training, 401(k) with company match, PTO, holidays, tuition reimbursement, and comprehensive benefits.

Qualifications

• Must be at least 21 years old.
• High school diploma or equivalent.
• Valid driver’s license with a satisfactory driving record and the ability to operate passenger vehicles and trucks with automatic and manual transmissions.
• Must have ability to pass a physical examination on a bi-annual basis as required by DOT and/or Company policy.
• 3 years of experience in automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.

Responsibilities

• Provide mobile battery services using established guidelines and quality control procedures.
• Perform diagnostic tests and recommend solutions including sales of batteries and installations in various types of vehicles.
• Keep abreast of battery options and sales techniques.
• May need to provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
• Conduct vehicle and equipment inspections, ensure that all are in safe operating condition and that all requirements are met.
• Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
• Other duties as assigned.

Skills

Battery service

Diagnostics

Customer service

Sales skills

Tool usage

Education

High school diploma or equivalent

Tools

GPS

In-truck technology

Job description

The AAA Woodlawn Roadside Assistance Team is hiring a Battery and Light Service Technician!! Are you looking for a career and an opportunity to grow professionally? Do you enjoy working outside in the fresh air, helping others, and making a difference? We are looking for dependable, and empathetic individuals who truly love to help others and don't mind working outside in various weather conditions. Want to be part of our fantastic team? NO CDL required Paid Training! Hiring Immediately

Pay & Benefits

• A competitive base rate starting at $23.65/hour, depending on experience, paid on a bi-weekly basis)
• Schedule to be determined and must be able to work days, nights, weekends and holidays
• Overtime opportunity during peak season
• Monthly bonuses (potential to earn to additional $300-$500 per month!)
• Over 3 weeks of Paid Time Off (PTO) may be accrued during the first year of employment
• 8 Paid Holidays
• 401(k) plan with company match up to 7%
• Health, Dental, Vision, & Life Insurance
• Tuition reimbursement up to $5250/year and professional certifications
• Complimentary AAA Membership (inclusive of products & service discounts)
• PAID training to qualified candidates
• PAID uniforms

Responsibilities

• Provide mobile battery services using established guidelines and quality control procedures.
• Perform diagnostic tests and recommend solutions including sales of batteries and installations in various types of vehicles.
• Keep abreast of battery options and sales techniques.
• May need to provide lock-out, fuel delivery, battery jump starts, and tire change services using established guidelines and quality control procedures.
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
• Conduct vehicle and equipment inspections, ensure that all are in safe operating condition and that all requirements are met.
• Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.
• Other duties as assigned.

Qualifications

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Valid driver’s license with a satisfactory driving record and the ability to operate passenger vehicles and trucks with automatic and manual transmissions.
• Must have ability to pass a physical examination on a bi-annual basis as required by Department of Transportation and/or Company policy.
• 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
• Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
• Must successfully complete required departmental training courses within 60 days of hire.
• Ability to successfully complete any additional future department training as required. (May need to adjust your schedule to attend training).
• Knowledge and skills to perform various diagnostic tests, to recommend solutions and to sell and install batteries in various types of vehicles.
• Ability to communicate effectively in writing, verbally and using assigned technology.
• Ability to use hand tools to provide service.
• Basic skills using email and GPS (Global Positioning Systems).
• Ability to operate passenger vehicles and light-medium duty trucks while primarily working from a service vehicle.
• The ability to lift and carry equipment weighing up to 75 pounds; bending, kneeling and balancing to inspect vehicles and change tires and pushing vehicles on occasion.
• Must have complete dexterity and fine/gross motor skills.
• Exposure to noise from traffic and two way radios on a daily basis.

Full Time Associate Benefits

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE!

Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws.

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.

We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions.

Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Fleet Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

We've created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We're dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference? Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process!

We recognize that you don't stop being a parent, caretaker, pet owner, or student because you're at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here.

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [e-mail].