Mission-Ready AV/VTC Technician (Secret Clearance)

SteelGate LLC; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Professional development assistance

Vision insurance

Job summary

STEELGATE LLC seeks an experienced AV/VTC Technician to install, operate, maintain, and troubleshoot AV and VTC systems across multiple U.S. locations. You will support conference rooms, classrooms, and large halls with reliable audiovisual capabilities.

You will handle technical support during meetings, configure equipment, and coordinate with IT for network-related issues while ensuring compliance with DoD requirements. Relies on strong communication and independent work ethic.

Qualifications

• 3–5+ years of professional AV/VTC or related support experience.
• Active DoD Secret security clearance is required.
• Experience installing, configuring, and troubleshooting AV/VTC equipment.
• Experience supporting conference rooms, classrooms, or enterprise AV environments.

Responsibilities

• Configure, operate, monitor, maintain, and troubleshoot AV/VTC systems.
• Provide technical support for video conferences, meetings, and events.
• Set up AV/VTC equipment prior to events and verify functionality.
• Escalate network-, systems-, or cybersecurity-related problems when needed.
• Maintain equipment inventory and technical documentation.

Skills

AV/VTC installation

Video conferencing support

Troubleshooting

Customer service

Independent work

Education

Bachelor's or Associate degree in IT/Telecommunications

Tools

Crestron

Extron

AMX

Biamp

QSC

Job description

STEELGATE LLC seeks an experienced AV/VTC Technician to install, operate, maintain, and troubleshoot AV and VTC systems across multiple U.S. locations. You will support conference rooms, classrooms, and large halls with reliable audiovisual capabilities.

You will handle technical support during meetings, configure equipment, and coordinate with IT for network-related issues while ensuring compliance with DoD requirements. Relies on strong communication and independent work ethic.