A/V Operations Technician - Critical Collaboration

Accenture Federal Services; Arlington (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Accenture Federal Services in Arlington, VA is seeking an A/V Operations professional to maintain and optimize critical A/V systems across offices. You will troubleshoot, install, and support connections, collaborating with team members and stakeholders to keep communications uptime high.

Qualified candidates have 1+ year experience with Microsoft Teams and Teams Rooms, knowledge of vendor hardware (Crestron, QSC, Extron, Biamp, Shure), and US citizenship.

Qualifications

• 1+ years Experience using and supporting Microsoft Teams.
• 1+ years Experience supporting Microsoft Teams Rooms (MTR).
• 1+ years Experience supporting Crestron, QSC, Extron, Biamp, and Shure hardware.

Responsibilities

• Assist A/V users with connecting to and using A/V systems.
• Troubleshooting A/V issues, diagnosing problems, and implementing solutions to maintain uptime and performance.
• Move and installing A/V equipment between rooms, ensuring all connections are present and working properly.
• Work with vendors during installations and service calls.

Skills

Microsoft Teams

Microsoft Teams Rooms

Crestron

QSC

Extron

Biamp

Shure hardware

US Citizenship

Tools

ServiceNow

Job description

Accenture Federal Services in Arlington, VA is seeking an A/V Operations professional to maintain and optimize critical A/V systems across offices. You will troubleshoot, install, and support connections, collaborating with team members and stakeholders to keep communications uptime high.

Qualified candidates have 1+ year experience with Microsoft Teams and Teams Rooms, knowledge of vendor hardware (Crestron, QSC, Extron, Biamp, Shure), and US citizenship.