A/V & LMS Specialist for Canvas & Media Services

Sweet Briar College; Virginia; On-site; USD 52,000 - 70,000; Full time

Job summary

Sweet Briar College in Virginia seeks a Media Services and LMS Support Technician to manage A/V infrastructure, provide LMS support, and assist with events across campus. The role requires experience with projectors, displays, mics, and video conferencing, plus strong customer service and teamwork.

Responsibilities include training users on Canvas, maintaining devices, creating user guides, and mentoring student staff. Evening/weekend events may be required in a dynamic campus environment.

Qualifications

• Experience with A/V systems in classroom settings.
• Ability to train faculty and staff on LMS and A/V usage.
• Experience with live streaming and video conferencing tools.
• Strong problem solving and customer service skills.
• Familiarity with Canvas or similar LMS.

Responsibilities

• Help faculty/staff and students with LMS-related issues and requests.
• Train faculty/staff in Canvas LMS usage.
• Design, support and maintain campus A/V infrastructure including classrooms and conference facilities.
• Perform routine maintenance and monitoring of A/V resources to minimize downtime.
• Provide end-user training to improve comfort with key systems like Canvas.
• Develop guides and offer group or individual training on A/V systems.
• Assess A/V needs for events and manage setup/teardown of portable equipment.
• Keep software/firmware up to date on relevant systems.
• Manage inventory and support A/V devices available for checkout.
• Monitor trends in classroom tech to guide future upgrades.
• Train and supervise student staff to support infrastructure.
• Advocate for innovative instructional technologies campus-wide.
• Coordinate with Help Desk to maintain health of labs and rooms.

Skills

A/V systems

Video conferencing

Canvas LMS

Troubleshooting

Customer service

Training

Inventory management

Live streaming

Macintosh/Windows

Troubleshooting audio/video

Tools

Zoom

Skype

Google Hangouts

Crestron

Mac OS

Windows OS

MS Office

GSuite

Adobe Premiere

Job description

Sweet Briar College in Virginia seeks a Media Services and LMS Support Technician to manage A/V infrastructure, provide LMS support, and assist with events across campus. The role requires experience with projectors, displays, mics, and video conferencing, plus strong customer service and teamwork.

Responsibilities include training users on Canvas, maintaining devices, creating user guides, and mentoring student staff. Evening/weekend events may be required in a dynamic campus environment.