A/V & IT Technician for Live Events & Tech Ops

Oak Grove Racing, Gaming & Hotel; Oak Grove (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Oak Grove Racing, Gaming & Hotel in Oak Grove, Kentucky, is seeking an IT Technician-Non to maintain and support the property's Audio/Visual systems while assisting IT across back-office and front-of-house applications. The role requires hands-on A/V experience and willingness to work outside regular hours for events.

You will work with vendors and internal teams to diagnose issues, install software, and support connectivity, with a focus on A/V platforms such as QSC, Dante, and Shure systems.

Qualifications

• Excellent communication and guest service skills.
• Ability to work independently during events or outages.
• Basic understanding of IP networking in AV environments.
• Experience with professional AV systems and signage.

Responsibilities

• Maintains, operates, and troubleshoots AV systems across the property.
• Provides AV support for meetings, events, and concerts.
• Supports IT operations for computers, printers, and networks.
• Installs and troubleshoots approved software and web apps.
• Creates and maintains technical documentation.

Skills

Oral and written communication

Guest service

Work independently

IP networking basics

AV signal diagrams

Troubleshooting

Weekend availability

Education

Two+ years IT/AV support

Degree preferred

Tools

QSC

Dante

Shure wireless systems

TriplePlay

BrightSign

Rockbot

Job description

Oak Grove Racing, Gaming & Hotel in Oak Grove, Kentucky, is seeking an IT Technician-Non to maintain and support the property's Audio/Visual systems while assisting IT across back-office and front-of-house applications. The role requires hands-on A/V experience and willingness to work outside regular hours for events.

You will work with vendors and internal teams to diagnose issues, install software, and support connectivity, with a focus on A/V platforms such as QSC, Dante, and Shure systems.