A&R Clinician- Full-Time

Perimeter Healthcare; Springfield (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Dental insurance

401k

Job summary

Perimeter Healthcare in Springfield, MO is seeking an Assessment & Referral Clinician to handle a high volume of public and professional inquiries, schedule and conduct intake appointments, conduct follow-up calls, track calls and admissions, and coordinate referrals.

This full-time role works in a team setting under the supervision of the Director of Intake, ensuring clear communication with patients, families and referral sources.

Qualifications

• Requires RN or Master’s in Psychology/Behavioral Health.
• Experience in behavioral health assessment or treatment preferred.
• Minimum 1 year in inpatient behavioral health setting preferred.

Responsibilities

• Conduct intake interviews to establish level of care.
• Receive inquiries and screen viability for services.
• Coordinate referrals and document patient needs and dispositions.
• Liaise with business office and utilization review for insurance verification.
• Communicate with clinical staff and referral sources to support patient care.

Skills

Customer service

Communication

Teamwork

Education

Registered Nurse accredited school

Master’s Degree in Psychology/Behavioral Health

Job description

Assessment & Referral Clinician Full-time

Full-time | Psychiatry | FT & PRN shifts available | Springfield, MO 65803

The Assessment & Referral Clinician (A&R Clinician) is required to handle a high volume of public and professional inquiries, schedule and conduct intake appointments, conduct follow-up calls, track calls and assessments and admissions. Update bed boards, assessment boards and use a multi-line telephone system. Work is performed in a team setting, as well as on an individual basis and is performed under the supervision of the Director of Intake.

The A&R Clinician is responsible for coordinating and communicating with patients, families and referral sources on a daily basis. Customer service skills and ability to effectively communicate is imperative.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conducts intake interviews to establish and assess for appropriate level of care.
• Receives incoming inquiry calls and conducts an initial intake screening to establish viability for services.
• Serves as client liaison, providing accurate, complete interviews of patient needs and making appropriate referrals (i.e., free initial consultation, direct admission or outpatient referrals).
• Accurately and appropriately assesses the psychosocial and emotional status utilizing knowledge and skills related to children, adolescents, adults and the special needs of the geriatric population.
• Serves as liaison to business office/utilization review; coordinates insurance verification with business office/utilization review departments.
• Coordinates communications and activities between clinical staff, nursing staff, business office and business development staff.
• Monitors direct/indirect referrals; follows up with professional or agency referral sources regarding patient disposition.
• Documents, collects and organizes data resulting from inquiry calls to assist with referral development.
• Utilizes a logical approach to solve problems and manage situations in a positive manner.
• Participates in hospital programs designed to ensure patient safety, i.e., fire drills, Code 1, etc.
• Expresses ideas and concerns in a constructive manner.
• Appropriately notifies supervisor of essential information.
• Utilizes the proper defined channels of communication and lines of authority.
• Provides oral and written communication that reflects clarity and accuracy.
• Maintains an open line of communication with physicians and staff throughout the hospital, to support facility goals and to facilitate the delivery of patient care.
• Works and interacts with others to accomplish overall hospital and departmental goals.
• Treats peers with respect and dignity.
• Handles patient/family complaints appropriately and according to policy.
• Assists in all areas of department as needed.
• Willingly accepts expected and unexpected duties.
• Perform other duties as assigned or directed by supervisor.

EDUCATION and/or EXPERIENCE

Must have graduated from a Registered Nurse accredited school or have a Master’s Degree in Psychology, Behavioral Health or related field.

Experience in Behavioral Health assessment and/or treatment preferred.

Minimum of one (1) year experience on an inpatient Behavioral Health Unit preferred.

Job Type: Full-time

Benefits:

• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Dental insurance
• 401k

Medical specialties:

• Psychiatry

Available Shifts Full-Time & PRN:

• 12 hour shift (7am-7pm) Overnights

Ability to commute/relocate:

• Springfield, MO 65803: Reliably commute or planning to relocate before starting work (Required)

To learn more about the company, please visit our website at: https://www.perimeterhealthcare.com

Perimeter Healthcare is one of the leading behavioral health care providers in the country for children, adolescents, adults, and senior adults. We deliver hope to our patients through the delivery of comprehensive and dedicated treatment programs. Our focus and commitment on service excellence is available across several states and in different care settings. Our team ensures our patients receive the required care that they or their loved one needs. We offer several programs for our patients including inpatient acute treatment and residential treatment. We are seeking staff who exhibit daily the following values: C- Compassion A- Accountability R – Respect and E- Empowerment.

EEO

We are committed to providing an environment of diversity and inclusion where equal opportunities are available to all applicants and fellow employees. Perimeter Behavioral Health is an equal opportunity employer regarding all recruitment, training, and selection process within the company regarding race, color, religion, age, sex, sexual orientation, pregnancy, and gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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