A.M. Telephone Operator/Receptionist (Part-Time)

Lake County, IL; Waukegan (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible working hours

Wellness program

Training program

Job summary

Lake County Government in Illinois is seeking a friendly receptionist to act as the first point of information at the County building. You will greet visitors, answer the main line, route calls, and provide basic information about services.

You will also manage mobility-device sign-in/out, assist interns, maintain Lost and Found items, and keep printed materials stocked for the Information Desk. A bilingual English/Spanish capability and a year of clerical experience are required.

Qualifications

• Read, write and speak both English and Spanish.
• One year of experience as a receptionist or in general clerical work.
• High school diploma or GED equivalent.

Responsibilities

• Greet visitors to the County building as the first point of information.
• Answer calls to the main County number and route to departments.
• Provide basic information about department services.
• Maintain a list of departments for call routing.
• Offer directions and assist visitors as needed.
• Manage sign-in/out for mobility devices (wheelchairs, scooters).
• Train and support youth summer interns at the Information Desk.
• Manage Lost and Found items.
• Update Surplus page on Lake County's employee site.
• Stock printed County materials for distribution at the Information Desk.

Skills

Bilingual English/Spanish

Receptionist experience

Education

High school diploma or GED

Job description

Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.

• Greet visitors to the County building by serving as a first source of information.
• Answer calls placed to the main County number and route calls to the appropriate department.
• Answer basic questions concerning department services.
• Maintain a list of departments to route calls to.
• Provide directions to visitors, and occasionally, bring them to specific locations based on the situation and individual needs.
• Manage and maintain the sign-in/out process for mobility devices, such as wheelchairs and scooters.
• Train and support youth summer interns assigned to the Information Desk.
• Manage and secure Lost and Found items.
• Manage Surplus web page on Lake County's employee website.
• Maintain stock of printed County materials, such as flyers and brochures, to provide the public at the Information Desk.

• Read, write and speak both English and Spanish languages.
• One year of experience as a receptionist or in general clerical work.
• High school diploma or GED equivalent.

• Lake County offers a competitive salary and benefit package.
• We also offer flexible working hours, and a comprehensive wellness and training program.

Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam.

Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).