Clerk Translator/PT (CABS)

Lake County, IL; Waukegan (IL); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Lake County Health Department and Community Health Center seeks a bilingual administrative assistant to support Spanish-speaking patients and providers. The role involves scheduling, translation, and referrals within the health system.

The position requires high school diploma or GED, strong MS Office skills, and a commitment to confidentiality. It includes receptionist duties and assisting with patient communications in clinic, home, or community settings.

Qualifications

• High school diploma or GED required.
• Spanish language ability required for interpretation.
• Proficient with computers and MS Office (Word, Excel).
• Ability to maintain confidentiality in patient-related matters.

Responsibilities

• Schedule appointments for clients and provide reminder calls.
• Handle telephone inquiries and refer to Lake County Health Department programs.
• Translate for Spanish-speaking clients in clinic, home, or community settings.
• Type correspondence, memoranda, forms and reports.
• Document missed appointments and assist in rescheduling.
• Maintain inventory of office and educational materials.
• Serve as receptionist when needed.
• Develop knowledge of Emergency Preparedness roles.
• Report any unusual safety or client well-being incidents.

Skills

Bilingual Spanish-English translation

MS Office proficiency

Confidentiality and privacy

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Schedule Hours: 20 hours per week

• Monday, Tuesday, and Thursday (8:00am - 4:00pm)

• Communicates orally and in writing in both Spanish and English languages, providing interpretive and information services for Spanish speaking patients/clients.
• Assists established and new Spanish speaking patients with communicating with Children and Adolescent Behavioral Health Providers.
• Schedules appointments for clients and provides reminder calls for Provider appointments.
• Handle telephone inquiries, making appropriate referrals to specific Lake County Health Department and Community Health Center (LCHD/CHC) programs or other agencies as appropriate.
• Translates for Spanish-speaking clients (in clinic, home or community settings).
• Types correspondence, memoranda, forms and statistical reports.
• Documents any missed appointments in the medical record and telephones or sends letters to assist patients to reschedule appointments.
• Translates written educational materials and other documents from English to Spanish.
• Maintains office and educational materials inventory.
• Assists in making appointments of clients when referred out of the LCHD/CHC.
• Serves as a receptionist when directed.
• Develops and maintains a working knowledge of individual Emergency Preparedness roles.
• Reports all unusual occurrences that may involve the safety and well-being of the clients,

• Requires a high school diploma or G.E.D. certificate.
• Spanish-speaking for interpretation.
• Good knowledge of the use of a computer, office equipment, and using Microsoft Office products, such as Word and Excel.
• Ability to maintain confidentiality in all aspects of patient care.

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department.

At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary grades at https://www.lakecountyil.gov/4515/Salary-Grades. For unionized positions, a list of our collective bargaining agreements can be found here: https://www.lakecountyil.gov/2686/Collective-Bargaining-Agreements. This position is represented by AFSCME Council 31

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.