A.M. Server

Holiday Inn Fargo (Brandt); Fargo (ND); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

PTO with immediate accrual

Hotel Discounts Worldwide

Health Insurance

Dental Insurance

Vision Insurance

Basic Life/AD&D and Supplemental Life

Job summary

Holiday Inn Fargo invites energetic servers to join our hospitality team. You will welcome guests, present menus, answer questions, and promptly deliver meals with a smile in a fast-paced hotel restaurant.

You should be able to stand long hours, lift heavy trays, work well under pressure, and provide outstanding service consistent with our brand standards. Benefits include hotel discounts, health insurance, and retirement options.

Qualifications

• Experience in food service and hospitality is helpful.
• Excellent customer service and interpersonal skills required.
• Ability to lift and carry heavy trays.
• Able to stand for long periods.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome guests with a friendly greeting and a smile.
• Present menu, answer questions, and make suggestions regarding food and service.
• Deliver food orders to guests in a timely and courteous manner.
• Relay or enter orders into POS system and serve courses from kitchen/bar.
• Maintain cleanliness of work areas and reset tables at the end of service.
• Perform opening and closing duties and support hotel team to create memorable experiences for guests.

Skills

Customer service

Interpersonal communications

Stand for long periods

Lift heavy trays

Fast-paced environment

Tools

POS system

Job description

Servers bridge the kitchen and our guests, ensuring that the food is out and the guests at each table are happy. Our servers are always organized, calm, and friendly, going above and beyond to make sure their tables have the best experience. If you thrive in a fast-paced environment and are enthusiastic about serving others, this may be just the job for you!

RESPONSIBILITIES

• Welcome guests with a friendly greeting and a smile.
• Present menu, answer questions, and make suggestions regarding food and service.
• Deliver food orders to guests in a timely and courteous manner.
• Relay and/or enter order into POS system for the kitchen and serve courses from kitchen and/or bar.
• Observe guests to fulfill any additional requests and to perceive when meal has been completed.
• May assist kitchen staff by ladling soup, tossing salad, portioning desserts, brewing coffee, and performing other services as determined by needs of the restaurant.
• Clear and reset counters and tables at conclusion of each guest.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Perform opening and closing duties.
• Work with the hotel team to create and deliver a memorable service experience for guests.
• Provide guests with the finest quality of service at all times in a warm and enthusiastic manner.

QUALIFICATIONS

• Knowledge of food service regulations.
• Strong customer service and interpersonal communications skills required.
• Able to easily and quickly lift and carry heavy trays.
• Able to stand for long periods of time.
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
• Excellent conflict-resolution skills.
• Able to work in fast paced environment.
• Able to prioritize, organize, and manage multiple tasks.

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA