AM Server- Full Time

TPG Hotels & Resorts; Allentown, Northern (Lehigh County, KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Matching 401K

Six Paid Holidays

Paid Vacation

Marriott Discount

PTO to use within the first year

Free Gym Membership- After 60 days

Job summary

TPG Hotels & Resorts is seeking an AM Server for its Allentown restaurant team. The role focuses on courteous, attentive breakfast service, greeting guests, taking orders, and delivering meals with professionalism.

Early morning shifts, including weekends and holidays, are required, and a criminal background check is part of the process. The position emphasizes a polished dining experience, teamwork with culinary staff, and maintaining high standards of service in a fast-paced environment.

Qualifications

• Previous serving or restaurant experience preferred.
• Strong customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Dependable and punctual.
• Ability to remain organized and attentive in a fast-paced environment.
• Ability to stand and walk for extended periods and perform the physical duties associated with restaurant service.
• Must be fluent in oral and written English.

Responsibilities

• Greet guests warmly and provide attentive, professional service.
• Take food and beverage orders accurately and efficiently.
• Provide menu information and answer guest questions regarding selections, ingredients, and preparation.
• Deliver food and beverages in a timely and polished manner.
• Anticipate guest needs and check in throughout the dining experience.
• Maintain knowledge of menu items, daily offerings, and restaurant services.
• Set, clear, clean, and reset tables throughout the shift.
• Maintain clean and organized dining and service areas.
• Complete opening and closing side work as assigned.
• Process guest checks and payments accurately.
• Communicate effectively with culinary and restaurant team members.
• Handle guest requests and concerns professionally and courteously.
• Follow all food safety, sanitation, and restaurant standards.
• Assist fellow team members as needed to ensure smooth service.
• Help create a welcoming atmosphere where guests feel comfortable, cared for, and appreciated.

Skills

Customer service

Communication

Friendly demeanor

Dependable

Teamwork

Attention to detail

Organized

English fluency

Job description

We are seeking a personable, dependable, and service-oriented AM Server to join our restaurant team. Our restaurant offers a polished, welcoming dining experience in a comfortable setting, and we are looking for someone who enjoys creating a positive experience for every guest.

The AM Server is responsible for providing attentive, friendly, and efficient breakfast and morning service while maintaining the professional standards of our restaurant.

Must be available for early morning shifts, including weekends and holidays as scheduled.

Criminal background check required

Responsibilities

• Greet guests warmly and provide attentive, professional service.
• Take food and beverage orders accurately and efficiently.
• Provide menu information and answer guest questions regarding selections, ingredients, and preparation.
• Deliver food and beverages in a timely and polished manner.
• Anticipate guest needs and check in throughout the dining experience.
• Maintain knowledge of menu items, daily offerings, and restaurant services.
• Set, clear, clean, and reset tables throughout the shift.
• Maintain clean and organized dining and service areas.
• Complete opening and closing side work as assigned.
• Process guest checks and payments accurately.
• Communicate effectively with culinary and restaurant team members.
• Handle guest requests and concerns professionally and courteously.
• Follow all food safety, sanitation, and restaurant standards.
• Assist fellow team members as needed to ensure smooth service.
• Help create a welcoming atmosphere where guests feel comfortable, cared for, and appreciated.

Qualifications

• Previous serving or restaurant experience preferred.
• Strong customer service and communication skills.
• Friendly, professional, and approachable demeanor.
• Dependable and punctual.
• Ability to remain organized and attentive in a fast-paced environment.
• Ability to work well independently and as part of a team.
• Strong attention to detail.
• Ability to stand and walk for extended periods and perform the physical duties associated with restaurant service.

Knowledge

Must have basic knowledge of guest service principles, the food server function and restaurant and kitchen operations.

Must know standard cash-handling procedures.

Must be fluent in oral and written English.

Abilities

Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Experience

One Year of Previous experience in similar position preferred.

Benefits

• Medical/Dental/Vision
• Matching 401K
• SixPaid Holidays
• Paid Vacation
• Marriott Discount
• PTO To use within the first year
• Free Gym Membership- After 60 days

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.