988 Training Coordinator, Special Populations

Centerstone; Nashville (TN); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401k with company match

Paid time off

Job summary

Centerstone is seeking a remote Mental Health Crisis Training Lead to develop and oversee employee training, deliver crisis intervention support, and coordinate schedules for onboarding. You will assess instructional effectiveness and KPI impact while collecting data for ongoing improvement.

The role requires clinical knowledge and adherence to accreditation standards, with a 24/7/365 crisis focus. Qualified candidates have a Bachelor’s in mental health or Certified Peer Recovery Specialist, 3

Qualifications

• Bachelor's degree in mental health or Certified Peer Recovery Specialist required.
• Master's degree preferred.
• Three years of relevant experience preferred; at least one year in mental health, trauma, crisis management, or suicide prevention required.

Responsibilities

• Develop and oversee new hire training and coordinate schedules with leadership.
• Assess instructional effectiveness and impact on employee skills and KPIs.
• Collect training data and report findings.
• Provide call/chat/text clinical screenings, risk assessments, and crisis intervention.
• Facilitate bi-weekly skills-building sessions and staff trainings.
• Ensure compliance with accreditation standards.

Skills

Training coordination

Crisis intervention

KPI analysis

Education

Bachelor's degree in mental health

Certified Peer Recovery Specialist

Master's degree preferred

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!JOB DESCRIPTION:SUMMARY OF POSITIONThis is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position is responsible for managing, developing, coordinating and conducting training following best practice for suicide prevention.ESSENTIAL DUTIES & RESPONSIBILITIESResponsible for development and oversight of new hire training and working with the Director, Clinical Supervisor, Program Manager to coordinate schedules to meet needs of both the department and new hires.Assess instructional effectiveness and determine the impact of training on employee skills and KPIsResponsible for collection of dataDemonstrates high level of clinical knowledge and skill in providing call/chat/text clinical screenings, risk assessments, and crisis intervention to contactsFacilitates bi-weekly skills building sessions, staff trainings and staff development functionsMeets the ethical and clinical standards in compliance with all accreditationKNOWLEDGE, SKILLS & ABILITIESEffectively communicate via written, verbal, in person and virtual methods.Excellent management and supervisory skillsExcellent analytical and organizational skills.Ability to problem solve complex issues and deliver effective decision making.QUALIFICATIONSEducation LevelBachelor’s degree in mental health or Certified Peer Recovery Specialist for at least 2 years is required. Master’s degree preferred.Years of ExperienceThree years of relevant experience is preferred. One year of experience in the field of mental health, mental health trauma, or crisis management and suicide prevention is required.ShiftTuesday-Saturday (Sun/Mon off) 10am-6:30pm CSTSunday-Thursday (Fri/Sat off) 10am-6:30pm CSTWednesday-Sunday (Mon/Tues off) 10am-6:30pm CSTRequired Certification/LicensureNonPHYSICAL REQUIREMENTSStanding – 20%Sitting – 80%Squatting – OccasionalKneeling – OccasionalBending – OccasionalDriving – OccasionalLifting – OccasionalDISCLAIMERThe duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.Time Type:Full timePay Range:$43,900.00-$61,370.00Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:Medical, dental, and vision health coverageFlexible Spending and Health Savings Accounts403b retirement plan with company matchPaid time off and ten paid holidaysAD&D Insurance, Life Insurance, and Long Term Disability (company paid)Employee Resource GroupsContinuing education opportunitiesEmployee Assistance ProgramCenterstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.