9550 Fairfax Blvd. Area SHIFT LEADER

Vigario Management Corp; Fairfax (VA); On-site; USD 22,730 - 24,108; Part time

Benefits offered by this job

Flexible Schedule

Paid Vacation

Health Insurance

Bonuses

Discounted meals

Referral Program

Job summary

Vigario Management Corp seeks a Shift Leader in Fairfax, VA, responsible for coaching Crew Members and delivering a great guest experience. The role includes setting goals, providing job assignments, and ensuring operational excellence.

A successful candidate will have restaurant or supervisory experience, strong communication skills, and a commitment to a guest-first culture. Flexible scheduling and comprehensive benefits, including health insurance, are offered.

Qualifications

• Fluent in English required.
• Experience in restaurant, retail, or supervisory roles is preferred.
• Basic math and writing skills essential.

Responsibilities

• Coach Crew Members to meet Brand standards.
• Support a respectful team environment.
• Resolve guest issues effectively.

Skills

Fluent in English

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

At least 18 years of age

High School diploma or equivalent

Education

High School diploma or equivalent

Job description

Shift Leader

Job Location: 17J18 (VMC) - Fairfax Circle - Fairfax, VA 22031

Salary Range: $16.50 - $17.50 hourly

Benefits

• Flexible Schedule
• Paid Vacation
• Health Insurance
• Bonuses
• Discounted meals
• Referral Program

Summary

Are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities Include

Team Environment

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Manage cash over/short during shift
• Ensure all products are prepared according to Brand standards

QualificationsSkills/Qualifications

• Fluent in English
• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred

Competencies

Guest Focus

• Understands and exceeds guest expectations, needs and requirements
• Develops and maintains guest relationships
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results

• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making

• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence

• Develops and maintains relationships with team
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments