911 Public Safety Dispatcher

Nicollet County; Saint Peter (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Nicollet County Sheriff's Office is seeking a Public Safety Telecommunicator to manage 911 communications and support public safety personnel. You will dispatch, monitor, and respond to incidents, ensuring timely and accurate information flow for responders.

The role requires rotating 12-hour shifts, maintaining records in CAD, and operating radios and telecommunication systems. Success depends on calm judgment, clear communication, and strong customer service under pressure.

Qualifications

• Requires MN driver’s license and a high school diploma or GED.
• Must obtain PsPortals Security and Telecommunicator CPR within six months of hire.
• Ability to work rotating 12-hour shifts.

Responsibilities

• Coordinate incoming 911 calls and dispatch public safety personnel.
• Operate ARMER radio talk groups and monitor channels.
• Monitor cameras, alarms, and security doors.
• Use a CAD system to maintain accurate records and logs.
• Access state and local law enforcement data systems as required.
• Provide public service information and referrals.
• Respond to emergency and non-emergency incidents.

Skills

Multitasking

Calm under pressure

Communication

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

CAD system

Multi-line phone

Databases

Job description

Nicollet County Sheriff's Office is seeking a Public Safety Telecommunicator to manage 911 communications and support public safety personnel. You will dispatch, monitor, and respond to incidents, ensuring timely and accurate information flow for responders.

The role requires rotating 12-hour shifts, maintaining records in CAD, and operating radios and telecommunication systems. Success depends on calm judgment, clear communication, and strong customer service under pressure.