Public Safety 911 Dispatcher — EMS & Radio Ops

Lincoln County; Canton (SD); On-site; USD 42,000 - 60,000; Full time

Job summary

The Lincoln County Sheriff’s Office is seeking a 911 Dispatcher to serve as a public safety point of contact for a multi-county area. You will handle emergency and routine calls, locate responders, gather essential information, and monitor officer status in real time.

Responsibilities include paging responders, providing radio dispatch with EMD and pre-arrival instructions, and maintaining logs and records in LEDS, NCIC, and related systems.

Responsibilities

• Receive and process emergency and routine calls for service. Gather detailed and essential information from callers.
• Page responders and provide radio dispatch for emergency and non-emergency personnel. Provide Emergency Medical Dispatch (EMD), pre-arrival instructions and other directions to assist callers until emergency personnel arrive.
• Track all calls received via phone and radio and archive the data via entry into the LEDS CAD software.
• Maintain contact with emergency callers and monitor the status and location of all responders.
• Read maps accurately and quickly and relay information to responder in a brief and concise manner.
• Dispatch additional help as needed.
• Activate warning systems, sirens, and pagers in response to weather related events that could be a threat to public safety.
• Process requests for information in regards to vehicle registration, driving records, and criminal history and warrant checks.
• Maintain log of vehicles towed and their location as well as any holds placed on a vehicle. Maintain Triple I logs for officer requested criminal histories and pistol permits. Maintain protection order logs and warrant files.
• Create arrest sheets for multi-county area.
• Enter warrants into the state system for Lincoln County Sheriff’s Office. Enter items/persons into NCIC and maintain entries per NCIC certification protocol.
• Correspond with other agencies and run queries for driver and criminal histories for authorized law enforcement personnel and other necessary departments.
• Enter, update, and retrieve information from a variety of computer systems including LEDS, NLETS and NCIC

Education

High school diploma or GED

South Dakota 911 Basic certification

Emergency Medical Dispatch certification

NCIC certification

CJIS certification

Job description

The Lincoln County Sheriff’s Office is seeking a 911 Dispatcher to serve as a public safety point of contact for a multi-county area. You will handle emergency and routine calls, locate responders, gather essential information, and monitor officer status in real time.

Responsibilities include paging responders, providing radio dispatch with EMD and pre-arrival instructions, and maintaining logs and records in LEDS, NCIC, and related systems.