911 Operator/Public Safety Dispatcher

by Strategic Government Resources, Inc.; Stephenville (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The City of Stephenville Police Department is seeking a Full-Time 9-1-1 Operator/Public Safety Dispatcher to answer emergency and non-emergency calls and coordinate rapid responses.

Responsibilities include evaluating information, dispatching law enforcement, fire, or EMS as needed, maintaining CAD data, and handling related administrative duties; work shifts include days, evenings, nights, weekends, and holidays in Stephenville, Texas.

Qualifications

• Background investigation, interviews, drug screening, and polygraph required.
• Must be 18 years of age or older.
• Must be available to work days, evenings, nights, weekends, and holidays as scheduled.

Responsibilities

• Receive and respond to emergency and non-emergency telephone calls.
• Process and evaluate information, dispatch law enforcement and/or fire/EMS, consider call priority, availability, and the number and types of personnel needed.
• Maintain and validate data in local, state, and national computer databases.
• Prepare and maintain accurate records of information in a computer-aided dispatch (CAD) system.
• Perform administrative duties as needed or requested.

Skills

Background check

Age 18+

Shift availability

Education

High school diploma or equivalent

Texas driver's license

TCOLE Basic Tele-Communicator License

TLETS Certifications

Job description

Job Summary

The City of Stephenville Police Department is currently accepting applications for the position of Full-Time 9-1-1 Operator/Public Safety Dispatcher.

Duties/Responsibilities

• Receive and respond to emergency and non-emergency telephone calls.
• Process and evaluate information, dispatch law enforcement and/or fire/EMS, consider call priority, availability, and the number and types of personnel needed.
• Maintain and validate data in local, state, and national computer databases.
• Prepare and maintain accurate records of information in a computer-aided dispatch (CAD) system.
• Perform administrative duties as needed or requested.

Required Skills/Abilities

• Applicants must complete a background investigation, interviews, drug screening, and polygraph.
• Applicants must be 18 years of age or older.
• Applicants must be available to work days, evenings, nights, weekends, and holidays as they are scheduled.

Education and Experience

• Must be authorized to work in the United States
• Must have a High school diploma or equivalent
• Must have a valid Texas driver's license, and currently have and maintain a satisfactory driving record
• Recommended Licenses and Certifications:
• TCOLE Basic Tele-Communicator License
• TLETS Certifications

Physical Requirements

• Frequently operates a computer and other office productivity equipment, such as a computer, copy machine, and computer printer.
• Commonly communicates with people via phone, radio, email, and face to face. Must be able to exchange accurate information in these situations.
• Work Environment:
• The majority of work is performed in an office setting and may be subject to ordinary risks typically found in an office environment.
• The dispatch center operates 24/7 year round.Successful applicants maybe assigned to any shift to include nights, weekends, holidays and during inclement weather.

NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required.

As an equal opportunity employer, the City of Stephenville considers only qualified applicants without regard to color, age, race, ethnicity, sexual orientation, gender expression, disability, national origin, veteran or marital status.