911 Emergency Dispatcher — Critical 24/7 Public Safety Operator

County Emergency Communications; Bingham (ME); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional training

Job summary

County Emergency Communications in Maine seeks 911 Emergency Dispatcher opportunities in Bingham. Position details include duty location in Bingham, salary range per year, and typical shift patterns. The role involves handling emergency and nonemergency calls, data entry, and coordinating responders within established procedures.

Applicants may range from entry-level to those with relevant certifications, with benefits such as health coverage and retirement options depending on appointment terms.

Qualifications

• A high school diploma or GED is commonly required.
• Some agencies recruit entry-level applicants or require experience or certifications.
• Typing speed, active listening, clear speech, basic computer skills, and organization under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or GED

Job description

County Emergency Communications in Maine seeks 911 Emergency Dispatcher opportunities in Bingham. Position details include duty location in Bingham, salary range per year, and typical shift patterns. The role involves handling emergency and nonemergency calls, data entry, and coordinating responders within established procedures.

Applicants may range from entry-level to those with relevant certifications, with benefits such as health coverage and retirement options depending on appointment terms.