911 Emergency Dispatcher — Calm, Precise Communicator

911 Emergency Communications; New Ellenton (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Employee assistance services

Job summary

911 Emergency Communications in Ellenton, GA is seeking skilled dispatchers to handle emergency and nonemergency calls within the designated service area. You will confirm locations, update incident details, and relay critical information to responders while juggling multiple systems.

This role requires calm communication, active listening, and precise data entry. Training is provided; overtime and shift work may apply per assignment and agency needs.

Qualifications

• A high school diploma or GED is commonly required.
• Some agencies recruit entry-level applicants or require certifications.
• Testing scores, experience and training deadlines vary by agency.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into CAD systems
• Dispatch responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide caller instructions within training limits
• Maintain accurate records and protect confidential information

Skills

Active listening

Typing

Clear speech

Education

High school diploma or GED

Job description

911 Emergency Communications in Ellenton, GA is seeking skilled dispatchers to handle emergency and nonemergency calls within the designated service area. You will confirm locations, update incident details, and relay critical information to responders while juggling multiple systems.

This role requires calm communication, active listening, and precise data entry. Training is provided; overtime and shift work may apply per assignment and agency needs.