911 Emergency Dispatcher — Calm, Critical Public Safety

911 Emergency Communications; Little Elm (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications in Little Elm, TX, seeks skilled Emergency Dispatchers to connect callers with police, fire, or medical responders. You will manage urgent calls, verify locations, and relay accurate incident details according to agency procedures.

Position involves working with multiple communication systems, strict accuracy, and potential overtime. Applicants should be prepared for testing, background checks, and required telecommunicator certifications as determined by the hiring

Qualifications

• High school diploma or GED required; some agencies may require experience or certifications.
• Accurate typing, active listening, clear speech, and ability to stay organized under pressure.
• Official announcements determine required testing scores, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or GED

Emergency communications certifications (telecommunicator)

Tools

Computer-aided dispatch systems

Job description

911 Emergency Communications in Little Elm, TX, seeks skilled Emergency Dispatchers to connect callers with police, fire, or medical responders. You will manage urgent calls, verify locations, and relay accurate incident details according to agency procedures.

Position involves working with multiple communication systems, strict accuracy, and potential overtime. Applicants should be prepared for testing, background checks, and required telecommunicator certifications as determined by the hiring