911 Emergency Dispatcher: Calm, Critical Communications

911 Emergency Communications; Forks (WA); Sur place; USD 60 000 - 76 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Professional training

Shift differentials

Overtime compensation

Résumé du poste

911 Emergency Communications in Forks, WA seeks an emergency dispatcher to connect callers with responders, gather details, and coordinate resources. The role requires calm communication, attention to location details, and the ability to manage multiple systems.

A high school diploma or equivalent is commonly required; some agencies seek prior experience or certifications. Training, typing, listening, and clear speech skills help ensure accurate incident handling and public safety.

Qualifications

• High school diploma or equivalent commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and organizing information under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Connaissances

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Formation

High school diploma or equivalent

Description du poste

911 Emergency Communications in Forks, WA seeks an emergency dispatcher to connect callers with responders, gather details, and coordinate resources. The role requires calm communication, attention to location details, and the ability to manage multiple systems.

A high school diploma or equivalent is commonly required; some agencies seek prior experience or certifications. Training, typing, listening, and clear speech skills help ensure accurate incident handling and public safety.