Emergency Communications Dispatcher (24/7)

County Emergency Communications; Underwood (WA); Sur place; USD 52 000 - 78 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Overtime compensation

Résumé du poste

County Emergency Communications in Washington state seeks a 911 Emergency Dispatcher to connect callers with responders. You will handle urgent and routine calls, verify locations, and coordinate police, fire, or medical resources according to agency procedures.

The role demands calm communication, careful listening, and accuracy across multiple systems. Applicants typically need a high school diploma or GED; some agencies require certifications or prior experience.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.
• Certain agencies require certifications.

Responsabilités

• Answer emergency and nonemergency calls within the service area
• Confirm addresses, callback numbers, incident details, and safety concerns
• Assess call priority using approved questions and procedures
• Enter incident information into CAD systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responders as circumstances change
• Provide caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Connaissances

Typing

Active listening

Clear speech

Computer literacy

Formation

High School Diploma or GED

Description du poste

County Emergency Communications in Washington state seeks a 911 Emergency Dispatcher to connect callers with responders. You will handle urgent and routine calls, verify locations, and coordinate police, fire, or medical resources according to agency procedures.

The role demands calm communication, careful listening, and accuracy across multiple systems. Applicants typically need a high school diploma or GED; some agencies require certifications or prior experience.