911 Emergency Dispatcher: Calm Crisis Navigator

Emergency Telecommunicator Services; Fort Huachuca (AZ); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Job summary

Emergency Telecommunicator Services seeks skilled 911 Emergency Dispatchers for Fort Huachuca, AZ. Dispatchers will connect callers with responders, gather critical details, and coordinate police, fire, and medical resources per agency procedures. The role requires calm, precise communication and multi-system coordination.

Work may include overnight, weekend, or holiday shifts with possible overtime. A high school diploma or GED is commonly required, and candidates may be exposed to stressful

Qualifications

• High school diploma or GED commonly required.
• Typing, listening, clear speech, and basic computer skills are useful.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures and questions.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as incidents change.
• Provide caller instructions within training scope and protect confidential information.

Skills

Typing speed

Active listening

Clear speech

Basic computer use

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services seeks skilled 911 Emergency Dispatchers for Fort Huachuca, AZ. Dispatchers will connect callers with responders, gather critical details, and coordinate police, fire, and medical resources per agency procedures. The role requires calm, precise communication and multi-system coordination.

Work may include overnight, weekend, or holiday shifts with possible overtime. A high school diploma or GED is commonly required, and candidates may be exposed to stressful