911 Emergency Dispatcher — 24/7 Chapman Ranch

County Emergency Communications; Chapman Ranch (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Job summary

County Emergency Communications in Chapman Ranch, TX seeks skilled 911 dispatchers to connect urgent calls with responders. You may receive emergency and nonemergency calls, gather essential details, and coordinate police, fire, and EMS resources per agency procedures.

Role requires calm communication, strong typing, and precise information relay across multiple systems. Scheduling may include overnight, weekends, and overtime depending on the assignment.

Qualifications

• High school diploma or GED required; some agencies seek experience.
• Accurate typing, active listening, and clear communication essential.
• Ability to organize information under pressure and meet deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident data into CAD and dispatch responders as needed.
• Monitor radio traffic and update responding personnel.
• Provide caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Education

High school diploma or GED

Tools

Computer-aided dispatch (CAD) systems

Radio communication systems

Job description

County Emergency Communications in Chapman Ranch, TX seeks skilled 911 dispatchers to connect urgent calls with responders. You may receive emergency and nonemergency calls, gather essential details, and coordinate police, fire, and EMS resources per agency procedures.

Role requires calm communication, strong typing, and precise information relay across multiple systems. Scheduling may include overnight, weekends, and overtime depending on the assignment.