911 Dispatcher & CAD Operator — Flexible Shifts

Gaston County Government; Gastonia (NC); Sur place; USD 31 000 - 37 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision Insurance

Life Insurance

401K with county contribution

Flexible Spending Accounts

Retirement Savings Plans

Flexible Work Schedules

Professional Development Opportunities

Discounted YMCA Membership

Résumé du poste

Gaston County Police Department Communications (911) seeks a full-time Emergency Communications Dispatcher to answer calls and dispatch units using the CAD system. The role requires a high school diploma or GED, US citizenship, and certification in key areas; successful candidates can expect 12-hour shifts, nights, weekends or holidays.

Applicants may undergo extensive background checks and testing; bilingual candidates are encouraged.

Qualifications

• Must have high school diploma or GED.
• Willing to obtain required dispatch certifications.
• Ability to pass extensive background checks and tests.

Responsabilités

• Answers emergency and non-emergency calls, assesses needs, and enters data in CAD.
• Operates department radios and dispatches units; updates CAD and records dispositions.
• Checks license/plates and warrants via e-Warrants; uses NCIC as needed.
• Maintains policy awareness, reviews training materials, and participates in sessions.
• Promotes professionalism and teamwork during high-volume events.

Connaissances

Clear communication

CAD system proficiency

Radio/phone dispatch

Teamwork

Formation

High school diploma or GED

Outils

CAD system

e-Warrants

PowerDMS

Description du poste

Gaston County Police Department Communications (911) seeks a full-time Emergency Communications Dispatcher to answer calls and dispatch units using the CAD system. The role requires a high school diploma or GED, US citizenship, and certification in key areas; successful candidates can expect 12-hour shifts, nights, weekends or holidays.

Applicants may undergo extensive background checks and testing; bilingual candidates are encouraged.