911 DISPATCH – TELECOMMUNICATOR

WCA: Wisconsin Counties Association; Michigan; On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Near-Site Clinic

Physical therapy services

Wisconsin Retirement System pension

Dental, Vision, Life Insurance

Flexible Spending

Paid Time Off

Job summary

Chippewa County is seeking qualified individuals for 911 dispatch within the Sheriff’s Department. The role covers emergency and non-emergency services dispatched to communities in Chippewa County.

Starting wage ranges from $25.55 to $27.77 per hour with a higher cap of $33.32; night shifts include a $1.00 differential. Comprehensive benefits and a 24/7 schedule are offered.

Qualifications

• High school diploma or GED required.
• CPR and EMD certifications preferred.
• Time System certification required within one year of hire.
• Valid driver’s license required.
• Previous emergency services dispatch experience preferred.

Responsibilities

• Dispatch emergency and non-emergency calls for Chippewa County Sheriff’s Department.
• Operate within a 24/7 Communications Center with 12-hour shifts.
• Use GPS and GIS data to locate landmarks, roads and businesses.
• Maintain calm, accurate communication during stressful incidents.

Skills

24/7 flexibility

Strong communication

GPS/GIS data usage

calm under pressure

community service mindset

Education

High school diploma or GED

CPR Certification

Emergency Medical Dispatch Certification

Time System Certification within 1 year

Valid driver's license

Job description

Job Description

Chippewa County is currently accepting applications from qualified individuals seeking to establish or advance their career in 911 Telecommunications. This position within the Sheriff’s Department offers the opportunity to work with a highly skilled Communications Center Team providing both emergency and non-emergency services to the communities of Chippewa County. All law enforcement, EMS and fire agencies within Chippewa County are dispatched through the Communication Center.

Application Deadline

2026-10-14

Job Type

County

Shift Information

Chippewa County Communication Center operates 24 hours a day, 7 days a week. Dispatchers work 12-hour day shifts (6:00 am – 6:00 pm) or night shifts (6:00 pm – 6:00 am) which includes weekends, holidays, overtime, and emergency call-ins. Open positions may be assigned to either shift depending on staffing needs. Shift assignments and preferences are managed through a seniority-based process. Candidates must be willing and able to work either days or nights, as well as weekends and holidays.

Successful Candidates Will Possess

• Flexibility to work in a 24/7 environment
• Strong verbal and written communication skills
• Ability to learn and use GPS and GIS data relating to county landmarks, roads and businesses
• Ability to respond in a calm, level-headed manner, thinking quickly in the midst of stressful situations
• Passion to serve the community and their team members with professionalism and respect

Minimum Qualifications

High school diploma or GED equivalent required. Previous emergency services dispatch experience, 911 training and previous experience working in a 24/7 environment are preferred. CPR Certification and Emergency Medical Dispatch Certification are preferred. Time System Certification is required within one (1) year of hire. A valid driver’s license is required.

Visit www.chippewacountywi.gov to view the full position description and other job requirements.

Starting Wage and Shift Differential

Starting Wage: $25.55 – $27.77 per hour depending on qualifications PLUS an excellent fringe benefit package. Maximum Wage: $33.32 per hour. Night Shift: Includes shift differential of $1.00 per hour.

Benefits

• Health Insurance offered through AmeriBen (Anthem BluePreferred Network) is a high-deductible plan ($3,000 – Single and $6,000 – Family) and low monthly premiums.
• Near-Site Clinic at ReforMedicine with $0 cost office visits, physicals, labs, etc.
• And physical therapy services at Doctors of Physical Therapy with $0 cost for visits!
• Wisconsin Retirement System pension!
• Dental, Vision, Life Insurance, Flexible Spending, Dependent Care, Accident Insurance, Critical Illness, and Disability Insurance offered.
• Generous PTO (Paid Time Off) of 7.09 hours earned bi-weekly!

EOE.