911 Call Taker — Fast-Paced Public Safety Dispatcher

National Public Safety Careers; Watkinsville (GA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

National Public Safety Careers is seeking qualified individuals for 911 Call Taker positions in Oconee, GA. Duties include answering emergency and nonemergency lines, confirming locations, and documenting information for dispatch.

Training and certification are required, with rotation and 24-hour operation typical in many centers. Applicants should have a high school diploma or equivalent; prior customer service or public safety experience is helpful but not mandatory.

Qualifikationen

• High school diploma or equivalent required.
• Customer service, telephone support, or public safety experience helpful but not always necessary.
• Ability to follow structured procedures and complete required assessments.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide required pre-arrival instructions within training and certification.

Kenntnisse

Listening skills

Typing accuracy

Verbal communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

National Public Safety Careers is seeking qualified individuals for 911 Call Taker positions in Oconee, GA. Duties include answering emergency and nonemergency lines, confirming locations, and documenting information for dispatch.

Training and certification are required, with rotation and 24-hour operation typical in many centers. Applicants should have a high school diploma or equivalent; prior customer service or public safety experience is helpful but not mandatory.