853 - B Shift Inbound Team Leader

Clark Associates; Dayton (NV); On-site; USD 60,000 - 86,000; Full time

Job summary

Clark Associates seeks an Inbound Team Lead to oversee daily operations in the inbound department and to coordinate with shift managers and peers to meet daily goals.

The role focuses on driving engagement, addressing issues, and serving as a cultural role model while ensuring accurate inbound processes and cross-team collaboration.

Responsibilities

• Assist leadership in overseeing daily operations to ensure productivity and quality while meeting goals.
• Monitor and provide feedback to employees on performance daily, weekly, and monthly.
• Lead daily team meetings to update expectations, tasks, best practices, and operating standards.
• Clearly communicate team goals, resolve problems, and answer related questions.
• Help develop a cross-trained team that can flex into other departments.
• Maintain regular communication with inbound teams and management; coordinate flex hours.
• Serve as a resource on tasks, policies, and warehouse initiatives for staff.
• Report personnel issues to leadership for timely resolution.
• Ensure inbound PO accuracy and log issues for accountability.
• Resolve PO issues, verify overages/shortages before receipt closure.
• Organize dock space and direct drivers on unloading schedules.
• Manage daily workflow and adjust staffing as needed.
• Conduct inspections to ensure accuracy and quality in inbound.
• Identify roadblocks and work with internal teams to remove them.
• Collaborate with team and leadership to meet daily/weekly/monthly goals.
• Adhere to company and warehouse policies.
• Flex into other positions and duties to support overall operation.

Job description

Job Summary

The Inbound Team Lead maintains in-depth knowledge of our products and operating procedures and stays in regular contact with the shift manager and peers in each department to meet daily goals. This position identifies operating issues and takes corrective action as needed, including receiving and providing clear directions and serving as a role model of our culture to communicate effectively with employees and drive engagement.

Responsibilities

To perform this job successfully, an individual must be able to perform the duties below to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Leadership

• Assist leadership in overseeing daily operations in the department to ensure a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures
• Work closely with leadership to monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis
• In collaboration with leadership, conduct daily team meetings to update employees on work expectations, task assignments, best practices, and operating expectations
• Clearly communicate team goals, resolve problems as they arise, and answer any related questions
• Assist with developing a cross-trained team that can flex into other departments or jobs as needed
• Maintain a high level of communication with Inbound teams and management daily; partner with other team leads to flex hours where necessary
• Serve as a resource for all employees regarding job tasks, company policies and procedures, and warehouse initiatives
• Report personnel issues to the department leadership to enable timely resolutions

Process

• Ensure a high level of accuracy on inbound purchase orders and verify that they are received in our internal system correctly; maintain the inbound error log to track and ensure accountability
• Resolve any PO issues that may arise, verifying overages and shortages prior to receipt closure
• Organize the dock based on available space, directing drivers to where and when they can be unloaded
• Manage the department's daily workflow and work with leadership to adjust staffing levels as needed.
• Conduct inspections within the inbound department to ensure a high degree of accuracy and quality
• Identify roadblocks/challenges that the team communicates and work internally and with other departments to remove them
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Abide by all company and warehouse policies
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation