(817) Case Manager

Bluebonnet Trails Community MHMR Center; Round Rock (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Bluebonnet Trails Community Services is seeking a Case Manager to provide recovery-oriented services under the supervision of the Clinical Program Manager. You will conduct psychosocial assessments, develop recovery plans, and connect clients with community resources.

The role emphasizes direct service, documentation in the electronic health record, and collaboration with a multidisciplinary team. Required are a Bachelor’s in Human Services (or equivalent with 24 credit hours in a related field)

Qualifications

• Bachelor's degree in Human Services or related field with 24 credit hours if not in Human Services.
• Strong understanding of mental health diagnoses and treatment.
• Ability to work independently and collaboratively in a fast-paced, recovery-oriented environment.
• Valid Texas driver’s license and ability to maintain approved status.

Responsibilities

• Conduct psychosocial assessments and develop Person-Centered Recovery Plans.
• Connect youth, adults and families with community resources and rehabilitative services.
• Initiate crisis intervention when necessary and document in the EHR.
• Provide recovery-oriented services with a multidisciplinary team.
• Prioritize direct service hours (at least 55%) and maintain professional documentation.

Skills

Bilingual (Spanish)

Case management

Mental health assessment

Crisis intervention

Documentation

Education

Bachelor's degree in Human Services

Master's degree preferred

Job description

In support of our mission to continuously improve the health and independence of the individuals we serve, the Case Manager plays a vital role under the supervision of the Clinical Program Manager. This position provides recovery-oriented case management services, including skill-building and medication education.

The Case Manager conducts routine psychosocial and emotional needs assessments and develops Person-Centered Recovery Plans. They work with youth, adults, and families to connect them with community resources, provide rehabilitative services, and initiate crisis intervention when necessary. All services are delivered in collaboration with a multidisciplinary recovery team and are documented in the electronic health record.

These services are designed to promote recovery and wellness, support community integration, and enhance independent living and overall quality of life. The role requires detailed and accurate electronic documentation, as well as strict adherence to agency and state guidelines. At least 55% of working hours must be dedicated to direct service.

Successful Case Managers demonstrate a strong commitment to working with individuals who have chronic and severe mental health conditions. Essential knowledge areas include psychotherapeutic medications, case management practices, substance use treatment, crisis intervention, community resources, and evidence-based behavioral health approaches.

Effective performance in this role requires innovative thinking, patience, resilience, and strong advocacy and service coordination skills. The Case Manager must be skilled in mental health assessment and evaluation, person-centered recovery planning, clinical documentation, and dual-diagnosis treatment.

In addition to working both independently and collaboratively, the Case Manager must be able to prioritize needs during crisis situations, participate in regular meetings and training opportunities, and perform other assigned duties with a positive and professional attitude.

Hourly Salary Range: $ 21.46 – $28.71

• $.75/hour – Bilingual
• Up to $4.00/hour – tenure with BTCS
• $1.00/hour – prior experience in a similar role
• $1.00/hour – Associate Licensure/Advanced Licensure
• $.50/hour – LCDC Licensure

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

City

County

County Williamson County

Credentials Minimum Qualifications

• Must hold a Bachelor’s degree in Human Services*.
• Possess a strong understanding of mental health diagnoses and treatment.
• Demonstrates the ability to work both independently and collaboratively in a fast-paced, recovery-oriented environment, with a proven ability to build meaningful connections with individuals served.
• A valid Texas driver’s license is required, along with the ability to maintain approved driver status throughout employment.
• *Candidates whose degree is not in Human Services must have completed a minimum of 24 credit hours in a human services-related field.

Preferred Qualifications

• A Master’s degree in Human Services or a related field is preferred.
• At least one year of experience providing wellness and recovery support services in mental health, substance use treatment, and/or crisis intervention and screening.
• Candidates who are actively pursuing clinical licensure in counseling, behavior analysis, social work, family therapy, or a related discipline are encouraged, with preference given to those holding advanced or full licensure.
• Bilingual proficiency in Spanish is highly valued.
• Experience with concurrent (real-time) documentation practices is desirable.
• Current licensure as a Licensed Chemical Dependency Counselor (LCDC).

Administration Address

1009 N. Georgetown Street,
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2026-2029 (PDF)