(817) Case Manager

Bluebonnet Trails Community Services; Round Rock (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Bluebonnet Trails Community Services is seeking a Case Manager in Round Rock, TX. The role supports recovery-oriented case management, with duties including assessments, recovery planning, and connecting clients to resources.

Direct service time is emphasized to promote independence and well-being. Applicants should have a Master’s degree in Human Services (or equivalent), plus experience in mental health or crisis intervention.

Qualifications

• Candidates whose degree is not in Human Services must have completed a minimum of 24 credit hours in a human services-related field.
• A Master’s degree in Human Services or a related field is preferred.
• At least one year of experience providing wellness and recovery support services in mental health, substance use treatment, and/or crisis intervention and screening is preferred.
• Bilingual proficiency in Spanish is highly valued.
• Current licensure as an LCDC is preferred.
• Experience with concurrent (real-time) documentation practices is desirable.

Responsibilities

• Perform psychosocial and emotional needs assessments and develop Person-Centered Recovery Plans.
• Work with youth, adults, and families to connect them with community resources and rehabilitative services.
• Document services in the electronic health record and maintain strict adherence to guidelines.
• Prioritize needs during crisis situations and coordinate with a multidisciplinary recovery team.

Skills

Bilingual Spanish

Crisis intervention

Documentation practices

Education

Master's degree in Human Services

24 credit hours in human services-related field

Licensed Chemical Dependency Counselor (LCDC)

Tools

Electronic Health Records (EHR)

Job description

Job Description In support of our mission to continuously improve the health and independence of the individuals we serve, the Case Manager plays a vital role under the supervision of the Clinical Program Manager. This position provides recovery-oriented case management services, including skill-building and medication education.

Job Description In support of our mission to continuously improve the health and independence of the individuals we serve, the Case Manager plays a vital role under the supervision of the Clinical Program Manager. This position provides recovery-oriented case management services, including skill-building and medication education.

The Case Manager conducts routine psychosocial and emotional needs assessments and develops Person-Centered Recovery Plans. They work with youth, adults, and families to connect them with community resources, provide rehabilitative services, and initiate crisis intervention when necessary. All services are delivered in collaboration with a multidisciplinary recovery team and are documented in the electronic health record.

These services are designed to promote recovery and wellness, support community integration, and enhance independent living and overall quality of life. The role requires detailed and accurate electronic documentation, as well as strict adherence to agency and state guidelines. At least 55% of working hours must be dedicated to direct service.

Successful Case Managers demonstrate a strong commitment to working with individuals who have chronic and severe mental health conditions. Essential knowledge areas include psychotherapeutic medications, case management practices, substance use treatment, crisis intervention, community resources, and evidence-based behavioral health approaches.

Effective performance in this role requires innovative thinking, patience, resilience, and strong advocacy and service coordination skills. The Case Manager must be skilled in mental health assessment and evaluation, person-centered recovery planning, clinical documentation, and dual-diagnosis treatment.

In addition to working both independently and collaboratively, the Case Manager must be able to prioritize needs during crisis situations, participate in regular meetings and training opportunities, and perform other assigned duties with a positive and professional attitude.

Location: Round Rock, TX

Hourly Salary Range: $21.46 - $28.71

Differential Detail

• $.75/hour - Bilingual
• Up to $4.00/hour - tenure with BTCS
• $1.00/hour - prior experience in a similar role
• $1.00/hour - Associate Licensure/Advanced Licensure
• $.50/hour - LCDC Licensure

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

CityRound Rock, TX CountyWilliamson CountyCredentialsMinimum Qualifications

• Candidates whose degree is not in Human Services must have completed a minimum of 24 credit hours in a human services-related field.

Preferred Qualifications

• A Master's degree in Human Services or a related field is preferred.
• At least one year of experience providing wellness and recovery support services in mental health, substance use treatment, and/or crisis intervention and screening.
• Candidates who are actively pursuing clinical licensure in counseling, behavior analysis, social work, family therapy, or a related discipline are encouraged, with preference given to those holding advanced or full licensure.
• Bilingual proficiency in Spanish is highly valued.
• Experience with concurrent (real-time) documentation practices is desirable.
• Current licensure as a Licensed Chemical Dependency Counselor (LCDC).

Salary Amount$44,636.00 - $59,716.00/yearClosing DateOpen until filled