(800) Consumer Benefits Specialist

Bluebonnet Trails Community Services; Round Rock (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Bluebonnet Trails Community Services in Round Rock, TX is seeking a Consumer Benefits Specialist to help consumers access and maintain Medicaid benefits and entitlements. You will assist with SSI/SSDI applications, referrals to vendors, and follow-up through appeals.

The role supports benefit renewal, provides community referrals, and may present benefits training across programs. Requires a Bachelor's in Human Services or 24 credits, strong computer and communication skills, and a Texas

Qualifications

• Bachelor's degree in Human Services, or 24 credits in human services with applicable experience.
• Knowledge of Medicaid, Medicare, and Social Security applications.
• Experience working with persons with disabilities in healthcare or rehab settings.
• Strong computer and communication skills.
• Valid Texas driver’s license and maintain approved status.

Responsibilities

• Assist consumers in determining Medicaid eligibility and entitlements.
• Aid SSI/SSDI applications and follow-up, including referrals to vendors.
• Provide benefit renewal assistance and community referrals.
• Represent during administrative law judge hearings (where applicable).
• Serve as presenter on benefits training across programs and departments.

Skills

Medicaid knowledge

Medicare knowledge

Social Security applications

Computer skills

Communication skills

Team player

Driver's license

Education

Bachelor's degree in Human Services

Or 24 credits in human services

Job description

Job Description

The job duties of the Consumer Benefits Specialist include providing consumers with assistance in determining eligibility for, access to & maintenance of Medicaid benefits & entitlements. Meeting with consumers to aid assistance with SSI/SSDI program application process and follow-up, to include referrals to vendors for assistance with benefits, initial applications, administrative law judge hearings, claims, and appeals.

The job duties of the Consumer Benefits Specialist include providing consumers with assistance in determining eligibility for, access to & maintenance of Medicaid benefits & entitlements. Meeting with consumers to aid assistance with SSI/SSDI program application process and follow-up, to include referrals to vendors for assistance with benefits, initial applications, administrative law judge hearings, claims, and appeals. Provides community referrals, representation during administrative law judge hearings in a court setting. Meet with consumers to provide benefit renewal assistance with the application process and maintenance of eligibility for Medicaid programs such as QMB, MQMB and various Medicaid waivers. Make necessary social service referrals within the community based on consumer needs such as food stamps, TANF, Medicare prescription extra help applications. Serve as presenter and/or designee on benefits training across programs and departments. Position will serve in a regional capacity supporting multiple locations. Work closely with referral vendors as primary referral contact.

Differential Detail

• Up to $2.00 per hour – previous experience with a community center in a similar role
• $1.00 per hour – Career ladder specialty
• $0.75 per hour – Bilingual
• $1.00 per hour – Tenure with BTCS

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Location: Round Rock and Cedar Park, TX

Hourly Salary Range: $21.46 – $26.21

CityRound Rock, TX, Cedar Park, TX CountyWilliamson CountyCredentialsMinimum Qualifications

Bachelor's degree in Human Services field.

• If degree is not in Human Services, a minimum of 24 credits in a human services field, applicable experience may substitute for Bachelor’s degree.

Knowledge of Medicaid, Medicare, and Social Security applications. Experience working with persons with disabilities in a healthcare or rehab setting.

Strong computer and communication skills.

Ability to work as a member of a team to support the overall benefits needs of persons served.

Must have a valid Texas driver’s license and maintain approved driver’s status throughout employment.

Preferred Qualifications

Texas Community Partner Application and Case Assistance Certificates.

Salary Amount$44,636.80 - $54,516.80/yearClosing DateOpen until filled