75 - Supervising Counselor

Community Action Organization Of Western New York; Buffalo (NY); On-site; USD 62,000 - 67,000; Full time

Job summary

Community Action Organization Of Western New York seeks a Counseling Supervisor to lead Substance Use Counselors and Peer Recovery Specialists in delivering high-quality services and ensuring compliance with regulatory standards.

The role involves supervising staff, assigning cases, reviewing documentation, and contributing to monthly reporting. A Master’s degree with NYS licensure and supervisory experience are preferred.

Qualifications

• Master’s degree in behavioral health or related field required.
• Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW) or CASAC-M in NYS required or preferred.
• Minimum two years of direct-care experience with supervisory exposure.

Responsibilities

• Analyzes counseling methods to improve service quality.
• Identifies program areas for improvement and trains staff.
• Coordinates information flow to medical providers and regulators.
• Assigns cases to counselors and ensures direct patient care time.
• Appr oves treatment plans and monitors adherence.
• Conducts in-service training for counseling staff.
• Reviews counselors’ documentation.
• Chairs treatment team meetings and case reviews.
• Prepares monthly assessments and case conference reports.
• Directly provides counseling and crisis intervention when needed.
• Other duties as assigned.

Skills

Supervisory experience

Leadership

Regulatory compliance

Education

Master’s degree in behavioral health or related field

NYS CASAC-M, LCSW, or LMSW licensure

Two years’ direct-care experience

One year of supervisory experience

Bachelor’s degree in related field

Job description

Job Details

Job Location: Buffalo, NY 14209

Salary Range: $62,000.00 - $67,000.00 Salary/year

JOB SUMMARY

This position Supervises and coordinates Substance Use Counselors and Peer Recovery Specialists in the delivery of high-quality counseling services. Ensures adherence to applicable regulations and standards.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Primary Responsibilities

• Analyzes counseling methods, procedures, and techniques to improve quality of service.
• Identifies program areas for improvement and provides necessary training and staff development.
• Coordinates the flow of information to appropriate sources (medical providers, regulatory agencies, etc.)
• Assigns cases to counselors and ensures appropriate caseloads. Ensures that counselors are spending most of their time providing direct services to patients and meeting organizational targets.
• Approves treatment plans and works with counselors to ensure services are provided in line with treatment plans.
• Conducts in-service training for counseling staff.
• Reviews counselor’s documentation.
• Chairs treatment team meetings and case review sessions.
• Prepares monthly reports on initial assessments and case conferences.
• Directly provides counseling and crisis intervention services as needed.
• Additional duties as assigned.

Supervisory Responsibilities

• Supervises counseling and staff.
• Interviews, hires, and trains employees, Plans, assigns, and directs work; prepares appraisal performances, rewards and disciplines employees.
• Addresses any complaints and resolves problems.
• Carries out all other supervisory responsibilities in accordance with the organization’s policies and applicable laws.

CAO of WNY, I

Qualifications

Education and Experience

• Master’s degree in behavioral health, Social Science of Psychology fields with emphasis on counseling.
• NYS Master Credential in Alcoholism & Substance Abuse Counselor (CASAC-M), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW)
• Two (2) years’ experience providing direct care
• One (1) year of supervisory experience.

OR

• Bachelor’s degree in one of the above majors
• NYS Maser Credential in Alcoholism & Substance Abuse Counselor (CASAC-M), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW)
• Four (4) years’ experience providing direct care services
• Two (2) years’ supervisory experience.